New technologies in distribution

Distribution of financial services is a key constraint to extending financial services to low-income markets. Traditional networks are often costly, cumbersome and intimidating for low-income clients to use. As a result, much attention is currently placed on the development of new technologies (e.g. mobile phones) and business models (e.g. branchless banking) and on creating the regulatory space for these models to develop. This will benefit not only the extension of banking networks, but also the distribution of all other non-bank financial services. Cenfri sees this as a key focus area in support of financial inclusion.

 

Please view our recent publications in new technologies in distribution:

Unnetworked retailers: growing channel for financial services distribution?
Unnetworked retailers: growing channel for financial services distribution? Agent networks are critical for expanding access to financial services in developing countries. They enable providers to offer viable cost effective financial services at scale in developing countries reaching previously unserved and underserved adults. The focus has traditionally been on networked agents but increasingly providers are recognizing the potential of unnetworked agents, which exist outside of formalised networked retail chains and are independently owned and operated.
Additional Info
  • Country Colombia, Mexico, South Africa, Zambia, Tanzania
  • Institution FinMark Trust
  • Date Published 2015
  • Document Type Presentations
  • Author/s Catherine Denoon-Stevens
Why retailers?
Why retailers? Retailers in South Africa provide a range of financial services that include credit, insurance, money transfer and savings products. Cenfri has undertaken a number of studies that have reviewed the products and partnerships which allowed for the delivery of these products, as well as the business case for retailers to do so (click here, here or here for more information). These studies highlighted the need to understand in more detail what motivates consumers to access…
Additional Info
  • Country South Africa
  • Institution FinMark Trust, Eighty20
  • Date Published 2014
  • Document Type Presentations
Understanding retailers' motivation for providing financial products and services in South Africa
Understanding retailers' motivation for providing financial products and services in South Africa A number of financial products and services are offered by or through retailers in South Africa. This spans the broad financial services spectrum including transactional, savings, insurance and credit products. FinMark Trust commissioned Eighty20 to conduct a study to understand retailers' motivation for providing these financial services more fully.
Additional Info
  • Country South Africa
  • Institution FinMark Trust, Eighty20
  • Date Published 2013
  • Document Type Research Papers
The Study of the Emergence of Entry-Level Bank Branches in South Africa
The Study of the Emergence of Entry-Level Bank Branches in South Africa Over the last decade the provision of bank accounts in South Africa has grown from 30% in 2003 to 46% in 2011. Technology and branchless solutions play key roles in improving access to financial services. Physical bank branches are however often critical to persistent high value take up and use of financial products as it plays an educational role and can build trust with the consumer beyond what is possible with technology alone. The increasing…
Additional Info
  • Country South Africa
  • Institution FinMark Trust, Genesis Analytics
  • Date Published 2013
  • Document Type Landscape Study
Mapping of Potential Financial Services Distribution Channels in SADC
Mapping of Potential Financial Services Distribution Channels in SADC   Cenfri, on behalf of FinMark Trust, recently commissioned a Mapping of Potential Financial Services Distribution Channels in SADC conducted by Redflank. Access to financial services is a challenge in the Southern African Development Community (SADC) where there is limted infrastructure and a largely rural population. Ordinary distribution channels are not capable of effectively delivering access and it is important to determine what alternative methods can facilitate a wider reach of financial services. Existing studies have…
Additional Info
  • Country Namibia, Zambia, Zimbabwe, Mozambique, Swaziland, Tanzania, Malawi, Lesotho, Mauritius, Angola, Myanmar
  • Institution Redflank
  • Date Published 2013
  • Document Type Landscape Study
  • More New technologies in distribution Articles
     

    New technologies in distribution

    Distribution of financial services is a key constraint to extending financial services to low-income markets. Traditional networks are often costly, cumbersome and intimidating for low-income clients to use. As a result, much attention is currently placed on the development of new technologies (e.g. mobile phones) and business models (e.g. branchless banking) and on creating the regulatory space for these models to develop. This will benefit not only the extension of banking networks, but also the distribution of all other non-bank financial services. Cenfri sees this as a key focus area in support of financial inclusion.

     

    Please view our recent publications in new technologies in distribution:

    Unnetworked retailers: growing channel for financial services distribution?
    Unnetworked retailers: growing channel for financial services distribution? Agent networks are critical for expanding access to financial services in developing countries. They enable providers to offer viable cost effective financial services at scale in developing countries reaching previously unserved and underserved adults. The focus has traditionally been on networked agents but increasingly providers are recognizing the potential of unnetworked agents, which exist outside of formalised networked retail chains and are independently owned and operated.
    Additional Info
    • Country Colombia, Mexico, South Africa, Zambia, Tanzania
    • Institution FinMark Trust
    • Date Published 2015
    • Document Type Presentations
    • Author/s Catherine Denoon-Stevens
    Why retailers?
    Why retailers? Retailers in South Africa provide a range of financial services that include credit, insurance, money transfer and savings products. Cenfri has undertaken a number of studies that have reviewed the products and partnerships which allowed for the delivery of these products, as well as the business case for retailers to do so (click here, here or here for more information). These studies highlighted the need to understand in more detail what motivates consumers to access…
    Additional Info
    • Country South Africa
    • Institution FinMark Trust, Eighty20
    • Date Published 2014
    • Document Type Presentations
    Understanding retailers' motivation for providing financial products and services in South Africa
    Understanding retailers' motivation for providing financial products and services in South Africa A number of financial products and services are offered by or through retailers in South Africa. This spans the broad financial services spectrum including transactional, savings, insurance and credit products. FinMark Trust commissioned Eighty20 to conduct a study to understand retailers' motivation for providing these financial services more fully.
    Additional Info
    • Country South Africa
    • Institution FinMark Trust, Eighty20
    • Date Published 2013
    • Document Type Research Papers
    The Study of the Emergence of Entry-Level Bank Branches in South Africa
    The Study of the Emergence of Entry-Level Bank Branches in South Africa Over the last decade the provision of bank accounts in South Africa has grown from 30% in 2003 to 46% in 2011. Technology and branchless solutions play key roles in improving access to financial services. Physical bank branches are however often critical to persistent high value take up and use of financial products as it plays an educational role and can build trust with the consumer beyond what is possible with technology alone. The increasing…
    Additional Info
    • Country South Africa
    • Institution FinMark Trust, Genesis Analytics
    • Date Published 2013
    • Document Type Landscape Study
    Mapping of Potential Financial Services Distribution Channels in SADC
    Mapping of Potential Financial Services Distribution Channels in SADC   Cenfri, on behalf of FinMark Trust, recently commissioned a Mapping of Potential Financial Services Distribution Channels in SADC conducted by Redflank. Access to financial services is a challenge in the Southern African Development Community (SADC) where there is limted infrastructure and a largely rural population. Ordinary distribution channels are not capable of effectively delivering access and it is important to determine what alternative methods can facilitate a wider reach of financial services. Existing studies have…
    Additional Info
    • Country Namibia, Zambia, Zimbabwe, Mozambique, Swaziland, Tanzania, Malawi, Lesotho, Mauritius, Angola, Myanmar
    • Institution Redflank
    • Date Published 2013
    • Document Type Landscape Study
  • More New technologies in distribution Articles
     

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