MAP

Making Access Possible (MAP) DRC

The Democratic Republic of the Congo (DRC) may be one of the most challenging environments for financial services. From both a provider and consumer perspective, infrastructure, a rapidly changing financial services landscape and regional disparities pose significant challenges to the market. In 2014, the Ministry of Finance formally requested UNCDF’s support for its ongoing financial inclusion agenda. It was agreed that the MAP study will…

Making Access Possible (MAP) Madagascar

The island state of Madagascar has a largely agrarian population vulnerable to the extremes of nature: 72% of adults depend on agriculture, more than 4.2m adults experienced a climate-related shock in the past year, and at least 40% report being uncertain about whether they will have food going forward. Madagascar ranks 154 out of 188 on the human development index, globally, and the GDP per…

Making Access Possible (MAP) Zambia

From 2009 to 2015 the proportion of adults, financially excluded from any financial service, decreased from 63% to 41% in Zambia, which exceeded the Zambian Government‘s national target of 50%. More than 14% of these adults now use mobile money services, whilst the largest growth has been in the use of banking services – from 14% of adults in 2009 to nearly a quarter of…

Lost in the mail: Why bank account access is not translating into usage

Underlying the global financial inclusion agenda is the assumption that providing access to and ownership of bank accounts will improve the lives of previously excluded adults and contribute to economic growth objectives. This assumption is reinforced by global surveys such as the World Bank Global Financial Inclusion Index (Findex) and the country-level FinScope Consumer Survey, which monitor the progress of financial inclusion policies by tracking the number of…

The king is (not) dead: Why digital payments are not replacing cash

Globally, the financial inclusion agenda has focused on migrating consumers, providers and governments to digital payment instruments, in a bid to reduce the cost of payments and to allow for the digitisation of other services for which payments are required (e.g. savings, credit and insurance). However, despite the increasing focus on and availability of digital or electronic payments, very few adult consumers in the six…

Mapping the DNA: Using consumer insights to unlock the potential of financial inclusion

In the first six MAP pilot countries, financial inclusion – contrary to popular belief and despite millions of programming dollars – has in many ways not lived up to its promises. If we move away from a one-dimensional view of financial inclusion as the percentage of adults with a formal bank account, we find that formal financial services are in fact having a limited impact…

Homefield advantage: Learning from the popularity of local financial services providers

In the six countries where MAP was piloted, informal financial services persist despite an explicit push both globally and within the MAP countries to migrate consumers towards formal financial services. While it is increasingly acknowledged that informal services often offer benefits that formal services do not (such as accepting informal means of collateral like gold or jewellery, or providing more flexible terms), the persistence of…

Depth sounding: Shifting measurement away from a one-dimensional view of financial inclusion

Depth sounding – shifting measurement away from a one-dimensional view of financial inclusion is the second note to be published from the MAP Global Insights series. It introduces a new approach to measuring financial inclusion. To the traditional emphasis on measuring ‘breadth’ – that is, the number of people using any type of formal financial service – the measurement framework adds a new indicator, ‘depth’:…

Making Access Possible (MAP) Nepal

Making Access Possible (MAP) Nepal was requested by the Government of Nepal as input towards the development of a financial inclusion strategy. It comes under the umbrella of the UNNATI-A2F (Access to Finance) programme implemented by Nepal Rastra Bank (NRB – the Central Bank of Nepal) and funded by the Government of Denmark, DFID and UNCDF in partnership with the United Nations Development Programme (UNDP). The Country…

Making Access Possible (MAP) Zimbabwe

Cenfri on behalf of FinMark Trust presented the key findings and recommendations from the Making Access to Financial Services Possible (MAP) Zimbabwe diagnostic report at the Stakeholder Workshop in Harare, Zimbabwe. The workshop was attended by representatives from a range of regulators, private sector institutions and media, as well as the Minister of Finance. It provided an opportunity for the MAP diagnostic team to test key findings…

Decoding the customer: First impressions from a more granular approach to client typology

Decoding the customers - First impressions from a more granular understanding of client typology is the first note to be published from the MAP Global Insights series, and unpacks the target market segmentation approach that is central to programme’s client-centric analytical methodology, providing a clear and concise look at the emerging cross-country customer typologies and the implications for donors, policymakers, and providers in this regard.

Making Access Possible (MAP) Myanmar: Agricultural Finance Summary Note

Cenfri with support from the Bankable Frontier Associates (BFA) and funding from UNCDF conducted a Making Access to Financial Services Possible (MAP) diagnostic study in Myanmar. The study identified the key role that agricultural plays in the country and a separate summary note on agricultural finance in Myanmar was developed. This note provides recommendation on how to increase access to, as well as the quality…

Women on the move: Harnessing the economic forces of cross-border mobility in ASEAN

In February 2015, Cenfri in partnership with the UNCDF SHIFT programme drafted a focus note on the role of remittances in women economic empowerment for the Third AMNEP (Australia-Mekong NGO Engagement Platform) Forum held in Bangkok, Thailand. The Forum focused on financial inclusion in the ASEAN region. The purpose of the conference was to discuss ‘Women’s Labour Mobility in the Mekong’ to enable policy exchange…

Making Access Possible (MAP) Malawi

Cenfri on behalf of FinMark Trust presented the key findings and recommendations from Making Access to Financial Services Possible (MAP) Malawi diagnostic report at the Stakeholder Workshop in Lilongwe, Malawi in April 2015. The workshop provided an opportunity for the MAP diagnostic team to test key findings with stakeholders and for stakeholders to provide feedback and comment on the findings for the final diagnostic report. 

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MAP

Making Access Possible (MAP) DRC

The Democratic Republic of the Congo (DRC) may be one of the most challenging environments for financial services. From both a provider and consumer perspective, infrastructure, a rapidly changing financial services landscape and regional disparities pose significant challenges to the market. In 2014, the Ministry of Finance formally requested UNCDF’s support for its ongoing financial inclusion agenda. It was agreed that the MAP study will…

Making Access Possible (MAP) Madagascar

The island state of Madagascar has a largely agrarian population vulnerable to the extremes of nature: 72% of adults depend on agriculture, more than 4.2m adults experienced a climate-related shock in the past year, and at least 40% report being uncertain about whether they will have food going forward. Madagascar ranks 154 out of 188 on the human development index, globally, and the GDP per…

Making Access Possible (MAP) Zambia

From 2009 to 2015 the proportion of adults, financially excluded from any financial service, decreased from 63% to 41% in Zambia, which exceeded the Zambian Government‘s national target of 50%. More than 14% of these adults now use mobile money services, whilst the largest growth has been in the use of banking services – from 14% of adults in 2009 to nearly a quarter of…

Lost in the mail: Why bank account access is not translating into usage

Underlying the global financial inclusion agenda is the assumption that providing access to and ownership of bank accounts will improve the lives of previously excluded adults and contribute to economic growth objectives. This assumption is reinforced by global surveys such as the World Bank Global Financial Inclusion Index (Findex) and the country-level FinScope Consumer Survey, which monitor the progress of financial inclusion policies by tracking the number of…

The king is (not) dead: Why digital payments are not replacing cash

Globally, the financial inclusion agenda has focused on migrating consumers, providers and governments to digital payment instruments, in a bid to reduce the cost of payments and to allow for the digitisation of other services for which payments are required (e.g. savings, credit and insurance). However, despite the increasing focus on and availability of digital or electronic payments, very few adult consumers in the six…

Mapping the DNA: Using consumer insights to unlock the potential of financial inclusion

In the first six MAP pilot countries, financial inclusion – contrary to popular belief and despite millions of programming dollars – has in many ways not lived up to its promises. If we move away from a one-dimensional view of financial inclusion as the percentage of adults with a formal bank account, we find that formal financial services are in fact having a limited impact…

Homefield advantage: Learning from the popularity of local financial services providers

In the six countries where MAP was piloted, informal financial services persist despite an explicit push both globally and within the MAP countries to migrate consumers towards formal financial services. While it is increasingly acknowledged that informal services often offer benefits that formal services do not (such as accepting informal means of collateral like gold or jewellery, or providing more flexible terms), the persistence of…

Depth sounding: Shifting measurement away from a one-dimensional view of financial inclusion

Depth sounding – shifting measurement away from a one-dimensional view of financial inclusion is the second note to be published from the MAP Global Insights series. It introduces a new approach to measuring financial inclusion. To the traditional emphasis on measuring ‘breadth’ – that is, the number of people using any type of formal financial service – the measurement framework adds a new indicator, ‘depth’:…

Making Access Possible (MAP) Nepal

Making Access Possible (MAP) Nepal was requested by the Government of Nepal as input towards the development of a financial inclusion strategy. It comes under the umbrella of the UNNATI-A2F (Access to Finance) programme implemented by Nepal Rastra Bank (NRB – the Central Bank of Nepal) and funded by the Government of Denmark, DFID and UNCDF in partnership with the United Nations Development Programme (UNDP). The Country…

Making Access Possible (MAP) Zimbabwe

Cenfri on behalf of FinMark Trust presented the key findings and recommendations from the Making Access to Financial Services Possible (MAP) Zimbabwe diagnostic report at the Stakeholder Workshop in Harare, Zimbabwe. The workshop was attended by representatives from a range of regulators, private sector institutions and media, as well as the Minister of Finance. It provided an opportunity for the MAP diagnostic team to test key findings…

Decoding the customer: First impressions from a more granular approach to client typology

Decoding the customers - First impressions from a more granular understanding of client typology is the first note to be published from the MAP Global Insights series, and unpacks the target market segmentation approach that is central to programme’s client-centric analytical methodology, providing a clear and concise look at the emerging cross-country customer typologies and the implications for donors, policymakers, and providers in this regard.

Making Access Possible (MAP) Myanmar: Agricultural Finance Summary Note

Cenfri with support from the Bankable Frontier Associates (BFA) and funding from UNCDF conducted a Making Access to Financial Services Possible (MAP) diagnostic study in Myanmar. The study identified the key role that agricultural plays in the country and a separate summary note on agricultural finance in Myanmar was developed. This note provides recommendation on how to increase access to, as well as the quality…

Women on the move: Harnessing the economic forces of cross-border mobility in ASEAN

In February 2015, Cenfri in partnership with the UNCDF SHIFT programme drafted a focus note on the role of remittances in women economic empowerment for the Third AMNEP (Australia-Mekong NGO Engagement Platform) Forum held in Bangkok, Thailand. The Forum focused on financial inclusion in the ASEAN region. The purpose of the conference was to discuss ‘Women’s Labour Mobility in the Mekong’ to enable policy exchange…

Making Access Possible (MAP) Malawi

Cenfri on behalf of FinMark Trust presented the key findings and recommendations from Making Access to Financial Services Possible (MAP) Malawi diagnostic report at the Stakeholder Workshop in Lilongwe, Malawi in April 2015. The workshop provided an opportunity for the MAP diagnostic team to test key findings with stakeholders and for stakeholders to provide feedback and comment on the findings for the final diagnostic report. 

Search news, publications and events