New technologies in distribution

Unnetworked retailers: growing channel for financial services distribution?

Agent networks are critical for expanding access to financial services in developing countries. They enable providers to offer viable cost effective financial services at scale in developing countries reaching previously unserved and underserved adults. The focus has traditionally been on networked agents but increasingly providers are recognizing the potential of unnetworked agents, which exist outside of formalised networked retail chains and are independently owned and…

Why retailers?

Retailers in South Africa provide a range of financial services that include credit, insurance, money transfer and savings products. Cenfri has undertaken a number of studies that have reviewed the products and partnerships which allowed for the delivery of these products, as well as the business case for retailers to do so (click here, here or here for more information). These studies highlighted the need…

Understanding retailers' motivation for providing financial products and services in South Africa

A number of financial products and services are offered by or through retailers in South Africa. This spans the broad financial services spectrum including transactional, savings, insurance and credit products. FinMark Trust commissioned Eighty20 to conduct a study to understand retailers' motivation for providing these financial services more fully.

The Study of the Emergence of Entry-Level Bank Branches in South Africa

Over the last decade the provision of bank accounts in South Africa has grown from 30% in 2003 to 46% in 2011. Technology and branchless solutions play key roles in improving access to financial services. Physical bank branches are however often critical to persistent high value take up and use of financial products as it plays an educational role and can build trust with the…

Mapping of Potential Financial Services Distribution Channels in SADC

  Cenfri, on behalf of FinMark Trust, recently commissioned a Mapping of Potential Financial Services Distribution Channels in SADC conducted by Redflank. Access to financial services is a challenge in the Southern African Development Community (SADC) where there is limted infrastructure and a largely rural population. Ordinary distribution channels are not capable of effectively delivering access and it is important to determine what alternative methods…

Mapping the Retail Payment Services Landscape in Zambia

A recent study Mapping the Retail Payment Services Landscape in Zambia managed by Cenfri commissioned by FinMark Trust and conducted by Bankable Frontiers Associates finds: Despite a push by the government for financial inclusion few banks seem to be interested in the low-income market There is still much room for profitability at the high end-segments of the market and only increased competitive pressure or a…

Mapping the Retail Payment Services Landscape in Zimbabwe

There remains a large percentage of Zimbabweans who are “previously banked” (estimated to be at least 12% of the population)   A recent study Mapping the Retail Payment Services Landscape in Zimbabwe managed by Cenfri commissioned by FinMark Trust and conducted by Bankable Frontier Associates finds:  The Reserve Bank of Zimbabwe (RBZ) has taken a “test and learn” approach to new innovations and currently assess applications…

Mapping the Retail Payment Services Landscape in Mozambique

41.14% of the adult population Mozambique has either never heard of a bank (22.5%) or does not know what it is (18.9%)   A recent study Mapping the Retail Payment Services Landscape in Mozambique managed by Cenfri commissioned by FinMark Trust and conducted by Bankable Frontier Associates finds: Lack of availability and access prohibiting customers from using financial and payment services Poor infrastructure to support …

Mapping the Retail Payment Services Landscape in Malawi

In Malawi, 81% of people do not have access to formal payment services or mobile phones.   A recent study Mapping the Retail Payment Services Landscape in Malawi managed by Cenfri commissioned by FinMark Trust and conducted by Bankable Frontier Associates finds:  Few financial institutions (public or private) actively pursue the unbanked market through technology and new distribution channels New interest in the unbanked market results from…

Study tour of South African branchless and mobile banking sector (2010)

Cenfri, as theme manager of the FinMark Trust Retail Payment Systems theme area, was approached by the Pakistani Microfinance Network (a network of microfinance institutions and microfinance banks in Pakistan) to facilitate a study tour of the South African branchless and mobile banking sector. The study tour sought to assist the network to learn more from the South African branchless and mobile banking space. The visit included round…
 

New technologies in distribution

Unnetworked retailers: growing channel for financial services distribution?

Agent networks are critical for expanding access to financial services in developing countries. They enable providers to offer viable cost effective financial services at scale in developing countries reaching previously unserved and underserved adults. The focus has traditionally been on networked agents but increasingly providers are recognizing the potential of unnetworked agents, which exist outside of formalised networked retail chains and are independently owned and…

Why retailers?

Retailers in South Africa provide a range of financial services that include credit, insurance, money transfer and savings products. Cenfri has undertaken a number of studies that have reviewed the products and partnerships which allowed for the delivery of these products, as well as the business case for retailers to do so (click here, here or here for more information). These studies highlighted the need…

Understanding retailers' motivation for providing financial products and services in South Africa

A number of financial products and services are offered by or through retailers in South Africa. This spans the broad financial services spectrum including transactional, savings, insurance and credit products. FinMark Trust commissioned Eighty20 to conduct a study to understand retailers' motivation for providing these financial services more fully.

The Study of the Emergence of Entry-Level Bank Branches in South Africa

Over the last decade the provision of bank accounts in South Africa has grown from 30% in 2003 to 46% in 2011. Technology and branchless solutions play key roles in improving access to financial services. Physical bank branches are however often critical to persistent high value take up and use of financial products as it plays an educational role and can build trust with the…

Mapping of Potential Financial Services Distribution Channels in SADC

  Cenfri, on behalf of FinMark Trust, recently commissioned a Mapping of Potential Financial Services Distribution Channels in SADC conducted by Redflank. Access to financial services is a challenge in the Southern African Development Community (SADC) where there is limted infrastructure and a largely rural population. Ordinary distribution channels are not capable of effectively delivering access and it is important to determine what alternative methods…

Mapping the Retail Payment Services Landscape in Zambia

A recent study Mapping the Retail Payment Services Landscape in Zambia managed by Cenfri commissioned by FinMark Trust and conducted by Bankable Frontiers Associates finds: Despite a push by the government for financial inclusion few banks seem to be interested in the low-income market There is still much room for profitability at the high end-segments of the market and only increased competitive pressure or a…

Mapping the Retail Payment Services Landscape in Zimbabwe

There remains a large percentage of Zimbabweans who are “previously banked” (estimated to be at least 12% of the population)   A recent study Mapping the Retail Payment Services Landscape in Zimbabwe managed by Cenfri commissioned by FinMark Trust and conducted by Bankable Frontier Associates finds:  The Reserve Bank of Zimbabwe (RBZ) has taken a “test and learn” approach to new innovations and currently assess applications…

Mapping the Retail Payment Services Landscape in Mozambique

41.14% of the adult population Mozambique has either never heard of a bank (22.5%) or does not know what it is (18.9%)   A recent study Mapping the Retail Payment Services Landscape in Mozambique managed by Cenfri commissioned by FinMark Trust and conducted by Bankable Frontier Associates finds: Lack of availability and access prohibiting customers from using financial and payment services Poor infrastructure to support …

Mapping the Retail Payment Services Landscape in Malawi

In Malawi, 81% of people do not have access to formal payment services or mobile phones.   A recent study Mapping the Retail Payment Services Landscape in Malawi managed by Cenfri commissioned by FinMark Trust and conducted by Bankable Frontier Associates finds:  Few financial institutions (public or private) actively pursue the unbanked market through technology and new distribution channels New interest in the unbanked market results from…

Study tour of South African branchless and mobile banking sector (2010)

Cenfri, as theme manager of the FinMark Trust Retail Payment Systems theme area, was approached by the Pakistani Microfinance Network (a network of microfinance institutions and microfinance banks in Pakistan) to facilitate a study tour of the South African branchless and mobile banking sector. The study tour sought to assist the network to learn more from the South African branchless and mobile banking space. The visit included round…