Now reading: Beyond the numbers: Tailoring insurance cover for MSMEs
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Read our latest thinking on key issues in financial sector development
Beyond the numbers: Tailoring insurance cover for MSMEs
Micro, small and medium-sized enterprises (MSMEs) are the lifeblood of most economies globally. They are recognised as one of the primary engines for [...]
Using behavioural interventions to improve uptake and usage of financial products
Astute business executives know that their customers are not the rational decision makers that economic models presume them to be. People often make [...]
Micropensions and the future of work
Learning from the emerging world  Earlier this month, we attended the World Bank Group Annual Meetings in Washington D.C. At the [...]
Banking on trust: Building trust to drive usage of financial services
Joseph, a smallholder sugarcane farmer in Swaziland, stopped contributing to his funeral insurance cover – preferring to rely on his neighbours in [...]
Mining the gap: Financial inclusion and gender
The importance of data for closing the financial inclusion gender gap. The 2014 Global Findex Report identified that in developing [...]
Tailoring financial inclusion for humans – interventions that drive usage
Financial inclusion has in recent years found itself at a cross-road. Ambitious government targets, private sector investment and innovation, and [...]
What you need to know about mobile survey panels
In my time as a demand-side researcher, I’ve often been labelled as a highly technical researcher. This identification of me as technical comes [...]
The joy of mobile survey design
I designed a mobile survey today and really enjoyed it. You might be thinking: of course it is satisfying, it is easy. But that really isn't the [...]
Closing the gap between uptake and usage of financial products
Why is it that 80 percent of bank account holders in Madagascar only use their accounts once a month or less?What makes the parents of a child [...]
It’s not just about price: Innovative Solutions to Africa’s Remittances Problem
Innovative Solutions to Africa’s Remittances Problem You want to send money home because your sister is desperately ill and your mom [...]