Now reading: The curious case of migration and remittances in SSA
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Read our latest thinking on key issues in financial sector development
The curious case of migration and remittances in SSA
Migration is on the rise in sub-Saharan Africa (SSA), both in terms of migrants going to live abroad as well as  within the region. With an [...]
Making consumers interoperable: Biometrics and financial inclusion in sub-Saharan Africa
A recent study by the World Bank shows that as many as 1.1 billion people live without basic proof of identity. Being able to prove one’s identity [...]
Using technology to build loyalty among insurance customers
Mary is the owner of a small business in Blantyre, Malawi, and the main breadwinner for her family. To support her family in the event that something [...]
Beyond the numbers: Tailoring insurance cover for MSMEs
Micro, small and medium-sized enterprises (MSMEs) are the lifeblood of most economies globally. They are recognised as one of the primary engines for [...]
Using behavioural interventions to improve uptake and usage of financial products
Astute business executives know that their customers are not the rational decision makers that economic models presume them to be. People often make [...]
Micropensions and the future of work
Learning from the emerging world  Earlier this month, we attended the World Bank Group Annual Meetings in Washington D.C. At the [...]
Banking on trust: Building trust to drive usage of financial services
Joseph, a smallholder sugarcane farmer in Swaziland, stopped contributing to his funeral insurance cover – preferring to rely on his neighbours in [...]
Mining the gap: Financial inclusion and gender
The importance of data for closing the financial inclusion gender gap. The 2014 Global Findex Report identified that in developing [...]
Tailoring financial inclusion for humans – interventions that drive usage
Financial inclusion has in recent years found itself at a cross-road. Ambitious government targets, private sector investment and innovation, and [...]
What you need to know about mobile survey panels
In my time as a demand-side researcher, I’ve often been labelled as a highly technical researcher. This identification of me as technical comes [...]