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Technology and Innovation


Technology and innovation is changing the nature of financial markets. Innovation can create opportunities, enhance efficiencies, increase competition, drive scale, and improve the reach and value of financial products and services to consumers. However, with innovation also comes risk.

Much attention is currently placed on the development of new technologies, business models and on creating the regulatory space for these models to encourage and facilitate innovation whilst protecting consumers to support both market development and consumer protection.

Our work explores the benefits and risks of technology and innovation across Africa and Latin America. We work to understand, map and support the various drivers for inclusive innovation, including the development of sustainable and welfare-enhancing products.

The Latest in Technology and Innovation

Skills for the digital economy: Digital skills in Kenya
A qualitative case study on the level of youth digital skills in Kenya - Are Kenyans tech savvy? Known as “Silicon Savannah,” Kenya’s ICT [...]
CBDC — The next frontier of mobile money?
Many discussions around retail central bank digital currency (CBDC) today revolve around ambitious policy-focused use cases. Most recently, in the [...]
Emerging trends from Africa’s digital platforms
Africa is experiencing a wave of digital platform businesses emerging and few economic sectors are untouched by their influence. Relying [...]
Cape Town tech ecosystem: Strengthening inclusive innovation in a divided city
This post was co-authored with Mari-Lise du Preez “The idea is that tensions and challenges in the city region also point to opportunities for [...]
How innovation can boost jobs creation
Digital technologies are reshaping economic opportunities in Africa The spread of mobile phones has boosted access to digital financial services, [...]
Exploring the impact of COVID-19 on livelihoods in Africa
The slowdown in economic activity brought about by the spread of Covid-19 has already been felt in the Northern Hemisphere where restrictions to the [...]
Insur;Hack Report
Egypt's first hackathon focused on creating an inclusive and tech-enabled insurance sector The Insur;Hack (focusing specifically on insurtech) was [...]
The potential of digital platforms as distributors and enablers of financial services in Africa
The past decade has seen the emergence of digital platforms, which connect buyers and sellers of goods and services and allow them to seamlessly [...]
Digital platforms: unlocking economic inclusion in the rising era of smart mobility in Africa
The movement of Africa’s rapidly growing urban population will be shaped by digital technologies in the era of smart mobility. Smart mobility [...]
An analysis of ID proxy initiatives across the globe
BankservAfrica and Cenfri investigate the role of ID proxy initiatives in transforming payment ecosystems in Africa and beyond.   Real-time instant [...]