Financial Inclusion


Whether it is digital payments, resilience for MSMEs or financial integrity, much of our work is underpinned by the desire to create more inclusive financial systems and services. Cenfri has successfully implemented several multi-year financial inclusion programmes:

Our view is that while financial inclusion targets (such as the percentage of adults with a bank account) are valid, they don’t tell you much when tracked in isolation. It is important to understand whether people use their financial services, and if so, whether this enables them to meet their needs. We have developed six financial inclusion measurement frameworks that outline this expanded understanding of financial inclusion.

We are aware of the importance of women’s financial inclusion and apply a gender lens to much of our work. 

Payments & Remittances

The evolution of digital payments: New developments, same fundamental questions

From experiencing the informal remittance journey first-hand on the bus to Harare, to unpacking payment system barriers in Côte d’Ivoire and Togo, to developing a cross-border payments strategy in the East African Community – payments is one of our long-standing thematic areas at Cenfri. It’s also the digital financial service

Financial Inclusion

Scaling up health microinsurance in Kenya: Insights and opportunities

How can we prevent high healthcare costs and low insurance penetration from driving people into poverty? Imagine facing a medical emergency without insurance and having to choose between your health and financial stability. This is the harsh reality for many Kenyans, with 38.6% living below the poverty line and catastrophic

Digital Transformation & Data

A pocket guide to navigating the structure of the G20

On 1 December 2024, South Africa will take over the G20 presidency. This is a fantastic opportunity for Africa. In his recent Troika high-level address at the United Nations (UN), International Relations and Cooperation Minister Ronald Lamola, announced that South Africa’s presidency will prioritise the Global South, particularly the African

Financial Integrity & Identity

Unlocking growth: 3 key opportunities for remittance service providers

Many remittance service providers (RSPs) face a tough balancing act; they’re trying to innovate and grow, but it feels like they’re driving with the brakes on. On one side, they need to expand and lower costs to reach more customers, but on the other, strict compliance rules are slowing them

Consumer Outcomes

The Africa Fintech Hub – a platform designed to strengthen fintechs in Africa

Fintechs have the potential to significantly improve the options available to financially underserved individuals. Many fintech start-ups in Africa, however, struggle to reach the scale and level of maturity that would make them viable alternatives to the offerings from traditional financial service providers. This is particularly true for fintechs launched

Consumer Outcomes

Supporting the development of a digital finance index

Digital financial services are transforming global financial service provision and access. Rapid developments in fintech are disrupting and transforming financial landscapes worldwide, leading to new partnerships, including those with traditional financial service providers, to better serve existing customers and reach previously underserved consumer segments. However, the benefits of DFS are

Digital Transformation & Data

Digitalisation is an opportunity to accelerate the recovery of the tourism industry

In the past decade, the government of Rwanda has made significant investments in the tourism sector, positioning it as a vital driver of economic development and decentralization, catering to both domestic and international visitors. As part of the Rwanda Economy Digitalisation Programme, we conducted a landscaping study of the tourism