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Payments & Remittances


Cenfri has broad experience in fit-for-purpose payment systems in emerging markets, particularly in Africa. We work towards making retail payments a public good, assisting central banks, payments operators and payment system participants navigate domestic and cross-border payments modernisation in a manner that contributes to economic inclusion.

We have worked extensively in instant/faster retail payment systems and in improving access to remittances for low-income households. Other projects range from diagnostic and landscaping studies, developing a national payments vision, to analysing payments legislation and regulation, and feasibility studies on central bank digital currency (CBDC). The convergence of payments and identity, as well as the focus on digitising the entire value chain rather than limited use cases, is central to our theory of change in digital payments.

We have worked with IFAD’s Financing Facility for Remittances, the World Bank, the Millennium Challenge Corporation, AfricaNenda, FSD Africa, FSD Kenya, GIZ, UNCDF, BankservAfrica, Finmark Trust, the African Union and the Alliance for Financial Inclusion.

Payments & Remittances

A leap in seamless cross-border payments in East Africa

After over a year of collaborative research, in-depth analysis, and multi-stakeholder consultation, Cenfri is proud to present the East African Community Cross-Border Payment System Masterplan. It is a visionary five-year roadmap to harmonise, modernise and integrate regional payment systems. This project was made possible through the generous support of the

Digital Transformation & Data

Why DPI needs more than a one-size-fits-all approach

2025 is a pivotal year in global development, as we are only five years away from the current deadline for the Sustainable Development Goals (SDGs). With slowing economic growth and other macroeconomic challenges putting pressure on already declining development aid, exacerbated by the recent steps by the US government to

Consumer Outcomes

7 Lessons from 2024

Our work at Cenfri rarely follows the typical rhythms of the calendar year, yet, as 2024 draws to a close, we thought it would be good to reflect on what we’ve achieved. It’s been a busy few months: we’ve worked on around 50 projects and undertaken work-related travel to 19

Payments & Remittances

State of inclusive instant payment systems in Africa

  Real-time retail payments that enable consumers to send and receive cross-border and domestic transactions digitally are on the rise globally. The increasing proliferation of QR codes, apps, tap-and-go card technology, and small-value payments using proxy identifiers (aliases) such as phone numbers and email addresses have made payments one of

Payments & Remittances

The evolution of digital payments: New developments, same fundamental questions

From experiencing the informal remittance journey first-hand on the bus to Harare, to unpacking payment system barriers in Côte d’Ivoire and Togo, to developing a cross-border payments strategy in the East African Community – payments is one of our long-standing thematic areas at Cenfri. It’s also the digital financial service

Rwanda Economy Digitalisation Programme

Digitisation of government services in Rwanda: Lessons from the data

Rwanda has set ambitious goals to transition from an agrarian economy to a knowledge-based one by 2050. This is operationalised through initiatives like the Smart Rwanda Master Plan. The dream is to make Rwanda the digital hub of Africa, and a key focus is the digitisation of government services through

Financial Integrity & Identity

Unlocking growth: 3 key opportunities for remittance service providers

Many remittance service providers (RSPs) face a tough balancing act; they’re trying to innovate and grow, but it feels like they’re driving with the brakes on. On one side, they need to expand and lower costs to reach more customers, but on the other, strict compliance rules are slowing them

Financial Integrity & Identity

The Remittance Innovation Toolkit: Guidance on improving access to remittances

There’s no disputing the contribution of migrant remittances to the economic well-being of friends and family back home. For many African countries, the value of remittance flows exceeds that of foreign direct investment.   However accessing the money via formal channels can be challenging for recipients who are faced with Know

Consumer Outcomes

Supporting the development of a digital finance index

Digital financial services are transforming global financial service provision and access. Rapid developments in fintech are disrupting and transforming financial landscapes worldwide, leading to new partnerships, including those with traditional financial service providers, to better serve existing customers and reach previously underserved consumer segments. However, the benefits of DFS are