Opinions are divided on the current role of ATMs and financial service provider (FSP) branches in extending the reach of the formal financial sector to meet the financial needs of the un(der)served. This is especially true due to the rise of mobile money and agent networks in Africa.
Many industry and regulatory stakeholders believe agents to be the silver-bullet solution capable of replacing traditional forms of cash points particularly in rural areas.
Join our speakers to learn more about agents’ expansion patterns that will prove why cooperation between agent networks and ATMs is needed and what it may look like in practice.
Cash points in Kenya: A look into the role of agents and other points of contact for financial inclusion