Now reading: 15 innovations in data collection methods: Broadening the financial inclusion survey toolkit

Financial Inclusion


Whether it is digital payments, resilience for MSMEs or financial integrity, much of our work is underpinned by the desire to create more inclusive financial systems and services. Cenfri has successfully implemented several multi-year financial inclusion programmes:

Making Access to Financial Services Possible or MAP (in partnership with UNCDF and FinMark Trust)
insight2impact or i2i (in partnership with the Bill & Melinda Gates Foundation and the Mastercard Foundation)
Risk, Remittances and Integrity or RRI (with FSD Africa)
Remittance Access Initiative (with IFAD’s Financing Facility for Remittances)

Our view is that while financial inclusion targets (such as the percentage of adults with a bank account) are valid, they don’t tell you much when tracked in isolation. It is important to understand whether people use their financial services, and if so, whether this enables them to meet their needs. We have developed six financial inclusion measurement frameworks that outline this expanded understanding of financial inclusion.

Financial Inclusion

Labour unions and financial inclusion in South Africa

Labour unions play a critical role in improving the well-being of their members through promoting their rights in the workplace. As an organising entity with bargaining power, access to a typically low-income membership-base, footprint and in some instances, significant financial resources at their disposal, unions are well placed to facilitate

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7 innovations in quantitative research
Financial Inclusion

7 innovations in quantitative research: Broadening the financial inclusion survey toolkit

In a previous blog on 10 innovations in qualitative research, I wrote about the importance of using a greater variety of research designs, methods and data collection techniques when conducting financial inclusion research. Similarly, this blog discusses some innovative quantitative methods that could be used when conducting financial inclusion research. It is

Read More »
Digital Transformation & Data

7 innovations in quantitative research: Broadening the financial inclusion survey toolkit

In a previous blog on 10 innovations in qualitative research, I wrote about the importance of using a greater variety of research designs, methods and data collection techniques when conducting financial inclusion research. Similarly, this blog discusses some innovative quantitative methods that could be used when conducting financial inclusion research.

Read More »
Digital Transformation & Data

10 innovations in qualitative research

Demand-side surveys (DSS) in financial inclusion are growing in popularity. These are surveys that focus on the consumers of financial services and, though this increase is encouraging, we find that existing DSS rely heavily on standard cross-sectional survey designs, and often ignore emerging qualitative survey techniques. Sticking to traditional methods is fine if we want to superficially cover a broad range of financial topics and get an aggregated measure of financial inclusion. However, limiting ourselves to focus groups and in-depth interviews can mean missing out on valuable data that will shed light on how best we can service low-income individuals with useful financial products.

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DataHack4FI Final
Digital Transformation & Data

DataHack4FI Final – Data Science and Financial Inclusion

As a researcher, few experiences are more gratifying than seeing your research come to life. With this in mind, we started our seven-month #DataHack4FI competition, bringing together young data enthusiasts, innovation hubs, development partners, fintechs and financial service providers (FSPs) to mobilise the data market around financial inclusion. From the

Read More »
Digital Transformation & Data

Transform Africa Summit

Highlights, Kigali, Rwanda, 10 -12 May 2017. insight2impact (i2ifacility) was funded by Bill and Melinda Gates Foundation in partnership with Mastercard Foundation. The programme was established and driven by Cenfri and Finmark Trust.

Read More »
Financial Inclusion

New approaches to measuring financial inclusion

Financial inclusion has evolved from a grass-root microfinance movement in the 1980s to a mainstream item on the development agenda. Its increasing prominence is attested, amongst others, by the formation of the G20 Global Partnership for Financial Inclusion (GPFI), the recognition of financial inclusion in the Sustainable Development Goals and

Read More »
Financial Inclusion

Diving into the data

Micro, small, and medium-sized enterprises (MSMEs) are recognised globally as a major engine of growth and employment creation. Access to finance is their most commonly cited barrier to growth. The IFC estimates that there are between 200 and 245 million formal and informal MSMEs in developing countries that do not

Read More »
Financial Inclusion

MAP DRC diagnostic and roadmap to financial inclusion

The Democratic Republic of the Congo (DRC) may be one of the most challenging environments for financial services. From both a provider and consumer perspective, infrastructure, a rapidly changing financial services landscape and regional disparities pose significant challenges to the market. In 2014, the Ministry of Finance formally requested UNCDF’s

Read More »
Financial Inclusion

Labour unions and financial inclusion in South Africa

Labour unions play a critical role in improving the well-being of their members through promoting their rights in the workplace. As an organising entity with bargaining power, access to a typically low-income membership-base, footprint and in some instances, significant financial resources at their disposal, unions are well placed to facilitate

7 innovations in quantitative research
Financial Inclusion

7 innovations in quantitative research: Broadening the financial inclusion survey toolkit

In a previous blog on 10 innovations in qualitative research, I wrote about the importance of using a greater variety of research designs, methods and data collection techniques when conducting financial inclusion research. Similarly, this blog discusses some innovative quantitative methods that could be used when conducting financial inclusion research. It is

Digital Transformation & Data

7 innovations in quantitative research: Broadening the financial inclusion survey toolkit

In a previous blog on 10 innovations in qualitative research, I wrote about the importance of using a greater variety of research designs, methods and data collection techniques when conducting financial inclusion research. Similarly, this blog discusses some innovative quantitative methods that could be used when conducting financial inclusion research.

Digital Transformation & Data

10 innovations in qualitative research

Demand-side surveys (DSS) in financial inclusion are growing in popularity. These are surveys that focus on the consumers of financial services and, though this increase is encouraging, we find that existing DSS rely heavily on standard cross-sectional survey designs, and often ignore emerging qualitative survey techniques. Sticking to traditional methods is

DataHack4FI Final
Digital Transformation & Data

DataHack4FI Final – Data Science and Financial Inclusion

As a researcher, few experiences are more gratifying than seeing your research come to life. With this in mind, we started our seven-month #DataHack4FI competition, bringing together young data enthusiasts, innovation hubs, development partners, fintechs and financial service providers (FSPs) to mobilise the data market around financial inclusion. From the

Digital Transformation & Data

Transform Africa Summit

Highlights, Kigali, Rwanda, 10 -12 May 2017. insight2impact (i2ifacility) was funded by Bill and Melinda Gates Foundation in partnership with Mastercard Foundation. The programme was established and driven by Cenfri and Finmark Trust.

Financial Inclusion

New approaches to measuring financial inclusion

Financial inclusion has evolved from a grass-root microfinance movement in the 1980s to a mainstream item on the development agenda. Its increasing prominence is attested, amongst others, by the formation of the G20 Global Partnership for Financial Inclusion (GPFI), the recognition of financial inclusion in the Sustainable Development Goals and

Financial Inclusion

Diving into the data

Micro, small, and medium-sized enterprises (MSMEs) are recognised globally as a major engine of growth and employment creation. Access to finance is their most commonly cited barrier to growth. The IFC estimates that there are between 200 and 245 million formal and informal MSMEs in developing countries that do not

Financial Inclusion

MAP DRC diagnostic and roadmap to financial inclusion

The Democratic Republic of the Congo (DRC) may be one of the most challenging environments for financial services. From both a provider and consumer perspective, infrastructure, a rapidly changing financial services landscape and regional disparities pose significant challenges to the market. In 2014, the Ministry of Finance formally requested UNCDF’s