Now reading: Understanding the impact of COVID-19 on insurers in Eastern and Southern Africa

Payments & Remittances


Cenfri has broad experience in fit-for-purpose payment systems in emerging markets, particularly in Africa. We work towards making retail payments a public good, assisting central banks, payments operators and payment system participants navigate domestic and cross-border payments modernisation in a manner that contributes to economic inclusion.

We have worked extensively in instant/faster retail payment systems and in improving access to remittances for low-income households. Other projects range from diagnostic and landscaping studies, developing a national payments vision, to analysing payments legislation and regulation, and feasibility studies on central bank digital currency (CBDC). The convergence of payments and identity, as well as the focus on digitising the entire value chain rather than limited use cases, is central to our theory of change in digital payments.

We have worked with IFAD’s Financing Facility for Remittances, the World Bank, the Millennium Challenge Corporation, AfricaNenda, FSD Africa, FSD Kenya, GIZ, UNCDF, BankservAfrica, Finmark Trust, the African Union and the Alliance for Financial Inclusion.

Impact of COVID-19 on insurance
Payments & Remittances

Understanding the impact of COVID-19 on insurers in Eastern and Southern Africa

In partnership with Organisation of Eastern & Southern Africa Insurers (OESAI) and FSD Africa, we have undertaken a survey to better understand the impact of COVID-19 on organisations operating in the insurance sector across Eastern and Southern Africa. This survey was augmented by 33 semi-structured telephonic interviews with different insurance

Read More »
SHARE Inclusive Integrity Toolkit
Financial Integrity & Identity

Inclusive Integrity Toolkit

Alliance for Financial Inclusion (AFI) in conjunction with Cenfri and supported by FSD Africa are pleased to officially launch the Inclusive Financial Integrity Toolkit. Countries in the sub-Saharan Africa (SSA) region have been on a development curve in setting up effective Anti-Money Laundering (AML) and Combating the Financing of Terrorism

Read More »
Impact of COVID-19 on insurance
Payments & Remittances

Never waste a crisis – how sub-Saharan African insurers are being affected by, and are responding to, COVID-19

COVID-19 containment and mitigation measures in sub-Saharan Africa (SSA) have restricted the movement of people, goods and services. This has affected insurers’ operations, which, to a large extent, have traditionally required physical engagement. It is also affecting insurers’ ability to launch new products, conclude new sales, collect premiums, service existing

Read More »
Payment platforms
Digital Transformation & Data

Payment facilities and Africa’s platform ecosystem: What does the data tell us?

Payment facilities underpin scaling of Africa’s digital platforms. Digital platforms, also known as multi-sided marketplaces, are seamlessly matching customers to suppliers of goods and services in e-commerce and other emerging industries, thereby creating new pathways for individuals to participate in the digital economy. At the heart of the rapid rise

Read More »
regional digital financial identity
Financial Integrity & Identity

Why it’s time for Africa to adopt a regional digital financial identity

According to the World Bank Group’s Identification for Development, 1.1 billion people globally, including women, children and refugees, lack any form of officially recognised identification. This is a significant obstacle to financial inclusion and other development efforts, and the global community is increasingly focused on addressing the problem. For instance, the

Read More »
impact of COVID-19 on the sustainability of African insurance markets
Payments & Remittances

Webinar: The impact of COVID-19 on the sustainability of African insurance markets

The COVID-19 health crisis has turned into an economic crisis that is affecting a broad range of sectors. On 27 March, the IAIS released a statement saying that, while insurers “are exposed on both sides of their balance sheets”, they “are generally well capitalised with sophisticated risk management capabilities, which should help the sector as a whole to

Read More »
Impact of COVID-19 on insurance
Payments & Remittances

Understanding the impact of COVID-19 on insurers in Eastern and Southern Africa

In partnership with Organisation of Eastern & Southern Africa Insurers (OESAI) and FSD Africa, we have undertaken a survey to better understand the impact of COVID-19 on organisations operating in the insurance sector across Eastern and Southern Africa. This survey was augmented by 33 semi-structured telephonic interviews with different insurance

SHARE Inclusive Integrity Toolkit
Financial Integrity & Identity

Inclusive Integrity Toolkit

Alliance for Financial Inclusion (AFI) in conjunction with Cenfri and supported by FSD Africa are pleased to officially launch the Inclusive Financial Integrity Toolkit. Countries in the sub-Saharan Africa (SSA) region have been on a development curve in setting up effective Anti-Money Laundering (AML) and Combating the Financing of Terrorism

Impact of COVID-19 on insurance
Payments & Remittances

Never waste a crisis – how sub-Saharan African insurers are being affected by, and are responding to, COVID-19

COVID-19 containment and mitigation measures in sub-Saharan Africa (SSA) have restricted the movement of people, goods and services. This has affected insurers’ operations, which, to a large extent, have traditionally required physical engagement. It is also affecting insurers’ ability to launch new products, conclude new sales, collect premiums, service existing

Illicit financial flows
Financial Integrity & Identity

Finding the missing pieces of the puzzle: using regtech to combat illicit financial flows

Modern financial crime has evolved significantly over the last few decades. Detecting these global networks of sophisticated crime has become more complicated than solving a thousand-piece puzzle in minutes and with half the pieces missing; humanly impossible. This is the kind of complexity that faces the authorities and institutions at

Payment platforms
Digital Transformation & Data

Payment facilities and Africa’s platform ecosystem: What does the data tell us?

Payment facilities underpin scaling of Africa’s digital platforms. Digital platforms, also known as multi-sided marketplaces, are seamlessly matching customers to suppliers of goods and services in e-commerce and other emerging industries, thereby creating new pathways for individuals to participate in the digital economy. At the heart of the rapid rise

impact of COVID-19 on the sustainability of African insurance markets
Payments & Remittances

Implications of COVID-19 for the sustainability of insurers in sub-Saharan Africa

Webinar: The impact of COVID-19 on the sustainability of African insurance markets Our research in partnership with FSD Africa shows that many insurers in sub-Saharan Africa (SSA) were already vulnerable before the onset of COVID-19 and that the effects of the pandemic will heighten this vulnerability. What are the medium

regional digital financial identity
Financial Integrity & Identity

Why it’s time for Africa to adopt a regional digital financial identity

According to the World Bank Group’s Identification for Development, 1.1 billion people globally, including women, children and refugees, lack any form of officially recognised identification. This is a significant obstacle to financial inclusion and other development efforts, and the global community is increasingly focused on addressing the problem. For instance, the

impact of COVID-19 on the sustainability of African insurance markets
Payments & Remittances

Webinar: The impact of COVID-19 on the sustainability of African insurance markets

The COVID-19 health crisis has turned into an economic crisis that is affecting a broad range of sectors. On 27 March, the IAIS released a statement saying that, while insurers “are exposed on both sides of their balance sheets”, they “are generally well capitalised with sophisticated risk management capabilities, which should help the sector as a whole to