Now reading: Tailoring financial inclusion for humans – interventions that drive usage
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Read our latest thinking on key issues in financial sector development
Tailoring financial inclusion for humans – interventions that drive usage
Financial inclusion has in recent years found itself at a cross-road. Ambitious government targets, private sector investment and innovation, and [...]
18 October 2017
What you need to know about mobile survey panels
In my time as a demand-side researcher, I’ve often been labelled as a highly technical researcher. This identification of me as technical comes [...]
14 October 2017
The joy of mobile survey design
I designed a mobile survey today and really enjoyed it. You might be thinking: of course it is satisfying, it is easy. But that really isn't the [...]
11 October 2017
Closing the gap between uptake and usage of financial products
Why is it that 80 percent of bank account holders in Madagascar only use their accounts once a month or less? What makes the parents of a child [...]
10 October 2017
It’s not just about price: Innovative solutions to Africa’s remittances problem
Innovative Solutions to Africa’s Remittances Problem You want to send money home because your sister is desperately ill and your mom can’t [...]
28 September 2017
The role of insurance for growth in Africa
Does insurance matter for welfare and growth? Within the microinsurance discourse, the answer to this question is usually considered from the risk [...]
11 September 2017
Having that awkward conversation: Using mobile research to get more honest answers from people
I bought myself a fitness band recently and I’ve found it quite useful in encouraging me to get off the couch. But, if I’m completely honest, I [...]
15 August 2017
Thinking outside the (financial inclusion) measurement box
In 2014, the Bank of Ghana (BOG) granted permission for reduced KYC requirements for a new Fidelity Bank product that targeted consumers at the [...]
24 July 2017
Measurement through the consumer lens
During my tenure at South Africa’s National Treasury, the discussions around financial inclusion often focused on seemingly straightforward [...]
14 July 2017
Then and now: Shaping our latest tools in financial inclusion
(Editor’s note: This is the first in a three-part series.) “We shape our tools and thereafter our tools shape us” – Marshall [...]
14 July 2017
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