MSMEs, Ecosystems & Economic Opportunity


Improved economic opportunity and more resilient livelihoods are key to sustainable development in emerging markets. Interventions designed to support micro, small and medium-sized businesses (MSMEs), startup ecosystems and more established value-chains need to be effective in unlocking innovation and employment if they are to contribute to economic growth. Cenfri undertakes several areas of related work including:

  • Digital economy diagnostics
  • Support for fintech innovation and research on the platform economy
  • Digital transformation of MSMEs (including innovations in logistics and digital tools for tourism businesses)
  • MSME finance – payments, credit, investment and resilience (rethinking insurance to meet MSME needs and better manage the risks they face)
  • MSME segmentation and the needs of women-owned enterprises
  • Technical assistance to the private sector
  • Scenarios linked to the future of work and food security
Behavioural science and Covid19
MSMEs, Ecosystems & Economic Opportunity

Insurance in the age of COVID-19: The pandemic highlights the need for a new approach

For the last decade, Cenfri and other development partners have focused our approach to insurance development on the welfare implications for individuals and households. This remains valid – insurance plays a critical role in ensuring that people and households have the ability to mitigate unexpected financial shocks, preserve their assets

Digital platform ecosystem
Digital Transformation & Data

Emerging trends from Africa’s digital platforms

Africa is experiencing a wave of digital platform businesses emerging and few economic sectors are untouched by their influence. Relying predominantly on mobile-app-based technology, digital platforms have an impact on livelihoods through matching supply and demand of goods and services, opening up new channels for employment and distributing additional value-added

Digital Transformation & Data

Maintaining inclusive innovation under COVID-19

In our previous article, we reflected on the different ways that stakeholders can ensure the Cape Town tech ecosystem produces valuable innovation that is as inclusive as possible. While writing that article, the world changed. With many countries now applying varying degrees of social distancing, and with South Africa having

Notes during workshop
Digital Transformation & Data

Cape Town tech ecosystem: Strengthening inclusive innovation in a divided city

“The idea is that tensions and challenges in the city region also point to opportunities for innovation and that effectively harnessing the city’s diversity could provide Cape Town’s innovation ecosystem with a competitive advantage and distinguishing identity.” Last year, Cape Town made the top 30 global tech cities in the

Cenfri Accra Ghana insurance for growth
MSMEs, Ecosystems & Economic Opportunity

The role of insurance for development

This research explores the role of insurance in sustainable development and inclusive growth. DFID partnered with the World Bank, FSDAfrica and Cenfri to conduct a series of diagnostics in Ghana, Nigeria, Kenya and Rwanda to understand how insurance market development can contribute to sustainable and inclusive growth. The diagnostics explore

DataHack4FI
Digital Transformation & Data

ZPOS: The potential of merchant data in improving credit access

DataHack4FI country winner discovering the prospect of using financial management and accounting systems to generate credit scores Almost half the micro-, small, and medium-sized enterprises (MSMEs) in Zambia – comprising approximately 80% [1] of Zambia’s private-sector businesses – perceive the lack of access to credit as a significant hurdle to their

Digital Transformation & Data

The rise of African digital platforms

Early findings from our African digital platforms and the future of financial services research An increasingly digital and connected Africa is providing new ways for entrepreneurs and consumers to participate in the economy. To better understand the related opportunities and challenges, the i2i facility has embarked on a journey across