Mobile insurance (m-insurance) can play an important role in enhancing access to insurance, especially in regions where distribution and reach pose challenges to serving the market. Due to the significant penetration of mobile phones, airtime vendors, and mobile money agents, m-insurance initiatives have the potential to reach scale almost overnight. As with all innovations, however, new risks are introduced as m-insurance “sprinters” reach scale.

Following a study on m-insurance in Zimbabwe, which highlighted the need for regulators, supervisors, and policymakers to recognise the risks associated with the rapid growth of m-insurance initiatives, this study on the Tanzanian market was commissioned to test the risk framework and recommendations. The aim was to assess the validity of the recommendations and their sufficiency in assisting regulators to promote innovation, whilst ensuring financial stability, and consumer protection.

Download the Tanzania study

Download the Zimbabwe study

Download the Zambia report