Resilience & Insurance


Cenfri has deep insurance expertise from working with the insurance markets in Africa, Latin America and Asia. Insurance penetration in these markets is often low and we understand the need for responsible market innovation so that insurance fulfils its optimal role in building resilience, supporting business growth, and contributing to broader policy and development objectives.

The breadth of Cenfri’s insurance and resilience work spans diagnostic studies, development of global and regional standards and national regulations, technical assistance and innovation support (to regulators and the private sector), innovation studies, MSME-tailored resilience solutions, improved risk management in response to climate-related events, and definitive work on cell captives.

Our partners include GIZ, Access to Insurance Initiative (A2ii), the UK’s FCDO (formerly DFID), the FSD Africa and other financial sector deepening trusts, the Swiss Capacity Building Fund, FSCA, Hollard, Santam, Old Mutual, AXA, Britam, Generali, the Microinsurance Network, UNCDF, UNDP, The World Bank, IFC, IADB and ADB. 

Governance, Policy & Regulation

The role of insurance regulators in dealing with consumer data protection risks

Across industries, businesses are collecting, storing and using increasing amounts of consumer data. This has been made possible by the growth in broadband connectivity, particularly through smartphone penetration, and the increased capacity to collect and share data on individuals. Technological developments in data analytics have increasingly allowed businesses to use

Read More »
Resilience & Insurance

China Access to Insurance Diagnostic: A Market and Regulatory Analysis

This report contains the findings of a diagnostic study on the provision of microinsurance to rural workers in China. The study was commissioned by the Access to Insurance Initiative (A2ii) and approved by the China Insurance Regulatory Commission (CIRC) in 2010. The study covers the provision of personal and property

Read More »
African man walking and talking on mobile phone
Digital Transformation & Data

Using technology to build loyalty among insurance customers

Mary is the owner of a small business in Blantyre, Malawi, and the main breadwinner for her family. To support her family in the event that something happens to her, she has a funeral policy that she contributes to monthly in cash at the local insurance branch. The process is

Read More »
Financial Inclusion

Beyond the numbers: Tailoring insurance cover for MSMEs

Micro, small and medium-sized enterprises (MSMEs) are the lifeblood of most economies globally. They are recognised as one of the primary engines for growth and employment, making up at least 90% of businesses and more than 50% of employment worldwide. Policy-makers and donors are increasingly pushing MSME development, and global

Read More »
MAP Zambia diagnostic and roadmap to financial inclusion
Financial Inclusion

MAP Zambia diagnostic and roadmap to financial inclusion

From 2009 to 2015 the proportion of adults, financially excluded from any financial service, decreased from 63% to 41% in Zambia, which exceeded the Zambian Government‘s national target of 50%. More than 14% of these adults now use mobile money services, whilst the largest growth has been in the use

Read More »
ustomer due diligence and know-your-customer for Covid19 recovery
Digital Transformation & Data

Smart business intelligence: MYAccounts case study

Micro, small and medium-sized enterprises (MSMEs) play a key role in economic development, but they face challenges in accessing finance. In Uganda alone (as in most other sub-Saharan African countries), MSMEs account for approximately 90% of private-sector production, over 80% of manufactured output and 18% of GDP contribution (National Small Business Survey of Uganda, 2015; Ministry of Trade,

Read More »
Risk, Remittances and Integrity Programme image
Financial Inclusion

Risk, Remittances and Integrity Programme

The five-year RRI programme is a partnership between FSD Africa and Cenfri. Its aim is to improve welfare and boost investment growth in sub-Saharan Africa. To achieve this, it works to strengthen the integrity and risk management role of the financial sector and to facilitate remittance flows within and into

Read More »
Micropensions and the future of work
Resilience & Insurance

Micropensions and the future of work

Learning from the emerging world  Earlier this month, we attended the World Bank Group Annual Meetings in Washington D.C. At the meetings, the World Bank and IMF raised key issues around the impact of technology on the decentralisation of the economy and the future of work. It is likely to result in a

Read More »
Resilience & Insurance

The role of insurance for growth in Africa

Does insurance matter for welfare and growth? Within the microinsurance discourse, the answer to this question is usually considered from the risk mitigation point of view: By helping people to mitigate risk, it makes them more resilient, thereby impacting on household welfare. Then there’s also an intermediation role. By acting as

Read More »
Governance, Policy & Regulation

The role of insurance regulators in dealing with consumer data protection risks

Across industries, businesses are collecting, storing and using increasing amounts of consumer data. This has been made possible by the growth in broadband connectivity, particularly through smartphone penetration, and the increased capacity to collect and share data on individuals. Technological developments in data analytics have increasingly allowed businesses to use

Resilience & Insurance

China Access to Insurance Diagnostic: A Market and Regulatory Analysis

This report contains the findings of a diagnostic study on the provision of microinsurance to rural workers in China. The study was commissioned by the Access to Insurance Initiative (A2ii) and approved by the China Insurance Regulatory Commission (CIRC) in 2010. The study covers the provision of personal and property

African man walking and talking on mobile phone
Digital Transformation & Data

Using technology to build loyalty among insurance customers

Mary is the owner of a small business in Blantyre, Malawi, and the main breadwinner for her family. To support her family in the event that something happens to her, she has a funeral policy that she contributes to monthly in cash at the local insurance branch. The process is

Financial Inclusion

Beyond the numbers: Tailoring insurance cover for MSMEs

Micro, small and medium-sized enterprises (MSMEs) are the lifeblood of most economies globally. They are recognised as one of the primary engines for growth and employment, making up at least 90% of businesses and more than 50% of employment worldwide. Policy-makers and donors are increasingly pushing MSME development, and global

MAP Zambia diagnostic and roadmap to financial inclusion
Financial Inclusion

MAP Zambia diagnostic and roadmap to financial inclusion

From 2009 to 2015 the proportion of adults, financially excluded from any financial service, decreased from 63% to 41% in Zambia, which exceeded the Zambian Government‘s national target of 50%. More than 14% of these adults now use mobile money services, whilst the largest growth has been in the use

ustomer due diligence and know-your-customer for Covid19 recovery
Digital Transformation & Data

Smart business intelligence: MYAccounts case study

Micro, small and medium-sized enterprises (MSMEs) play a key role in economic development, but they face challenges in accessing finance. In Uganda alone (as in most other sub-Saharan African countries), MSMEs account for approximately 90% of private-sector production, over 80% of manufactured output and 18% of GDP contribution (National Small Business Survey of Uganda, 2015; Ministry of Trade,

Risk, Remittances and Integrity Programme image
Financial Inclusion

Risk, Remittances and Integrity Programme

The five-year RRI programme is a partnership between FSD Africa and Cenfri. Its aim is to improve welfare and boost investment growth in sub-Saharan Africa. To achieve this, it works to strengthen the integrity and risk management role of the financial sector and to facilitate remittance flows within and into

Micropensions and the future of work
Resilience & Insurance

Micropensions and the future of work

Learning from the emerging world  Earlier this month, we attended the World Bank Group Annual Meetings in Washington D.C. At the meetings, the World Bank and IMF raised key issues around the impact of technology on the decentralisation of the economy and the future of work. It is likely to result in a

Resilience & Insurance

The role of insurance for growth in Africa

Does insurance matter for welfare and growth? Within the microinsurance discourse, the answer to this question is usually considered from the risk mitigation point of view: By helping people to mitigate risk, it makes them more resilient, thereby impacting on household welfare. Then there’s also an intermediation role. By acting as