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Resilience & Insurance

Cenfri has deep insurance expertise from working with the insurance markets in Africa, Latin America and Asia. Insurance penetration in these markets is often low and we understand the need for responsible market innovation so that insurance fulfils its optimal role in building resilience, supporting business growth, and contributing to broader policy and development objectives.

The breadth of Cenfri’s insurance and resilience work spans diagnostic studies, development of global and regional standards and national regulations, technical assistance and innovation support (to regulators and the private sector), innovation studies, MSME-tailored resilience solutions, improved risk management in response to climate-related events, and definitive work on cell captives.

Our partners include GIZ, Access to Insurance Initiative (A2ii), the UK’s FCDO (formerly DFID), the FSD Africa and other financial sector deepening trusts, the Swiss Capacity Building Fund, FSCA, Hollard, Santam, Old Mutual, AXA, Britam, Generali, the Microinsurance Network, UNCDF, UNDP, The World Bank, IFC, IADB and ADB. 

Exploring insurtech
Digital Transformation & Data

Insurance regulation and innovation: An assessment of 8 African insurance markets

To support regulatory authorities in sub-Saharan Africa in promoting inclusive insurance market development, there is a need to strike a balance between innovation and the accompanying risks that arise. FSD Africa set up the Risk, Resilience and Regulatory Lab (R3Lab)  as a platform for capacity-building and peer exchange to assist regulators deliver on

24 November, 2022
Resilience & Insurance

What will it take to build innovative insurance markets in Sub-Saharan Africa?

Despite the best efforts of sub-Saharan African (SSA) insurers, most African citizens and small businesses do not yet have insurance. Our recent research in eight countries – Kenya, Ghana, Nigeria, Rwanda, Ethiopia, Zimbabwe, Uganda and Malawi – shows that more than two-thirds of these populations remain without any form of

6 October, 2022
Financial Inclusion

Big data for small policies

What does big data mean for microinsurance? There are 24.2 million adults in Tanzania. About 15 million experienced an insurable event in 2013. Less than 3 million of those reported to have insurance and even less (200,000) actually used insurance to manage their risk. In other words, 14.8 million adults

24 October, 2016
Financial Inclusion

Customer views on abuses in the informal funeral parlour market in South Africa

Funeral parlours and burial societies deliver value to consumers by meeting essential functional needs, but also by meeting social and cultural needs. Funeral parlours have a powerful position in the funeral value chain. This exposes consumers to abuse. Such abuses are common and cut across different spheres, such as health

19 April, 2016
Digital Transformation & Data

Managing risk whilst facilitating innovation: The case of m-insurance in Zambia

Zambia is one of nine countries in sub-Saharan Africa with more registered mobile money accounts than bank accounts (GSMA, 2013). Previous case studies investigating the rise of m-insurance (i.e. microinsurance sold through mobile phones) in Zimbabwe and Tanzania, highlighted that whilst m-insurance initiatives have the potential to enhance access to

9 September, 2015
Digital Transformation & Data

Un-networked retailers: A growing channel for financial services distribution?

Agent networks are critical for expanding access to financial services in developing countries. They enable providers to offer viable cost-effective financial services at scale in developing countries reaching previously unserved and underserved adults. The focus has traditionally been on networked agents but increasingly providers are recognising the potential of un-networked

17 July, 2015
Woman from Ghana with cellphone
Resilience & Insurance

Assessing the growth potential of digital microinsurance

Digital financial services are increasingly seen as a way to address the high transaction costs impeding scale and access in financial services. There is growing interest in how digitisation could impact microinsurance, whether through distribution, scale, collections, or improving the efficiency of the value chain. Digital microinsurance is generally broader

3 June, 2015
Resilience & Insurance

Do life microinsurance schemes with low claims ratios offer value?

Microinsurance is seen as a mechanism through which low-income consumers can manage their risks, reduce their vulnerability and improve their welfare. The guaranteed benefit provided by insurance also allows for the development of critical services, which may otherwise not have been available to the community. While extending coverage by insurance

5 November, 2014
Financial Inclusion

Literature review on health microinsurance schemes

Most providers of health microinsurance have struggled to achieve sustainability without public or donor support, despite health insurance being one of the most sought-after microinsurance products in many regions of the developing world. A lack of data and adequate skills for pricing, as well as the challenges around effectively forming

17 July, 2014
Financial Inclusion

Managing risk whilst facilitating innovation: The case of mobile insurance in Tanzania

Mobile insurance (m-insurance) can play an important role in enhancing access to insurance, especially in regions where distribution and reach pose challenges to serving the market. Due to the significant penetration of mobile phones, airtime vendors, and mobile money agents, m-insurance initiatives have the potential to reach scale almost overnight.

8 July, 2014
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