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Resilience & Insurance


Cenfri has deep insurance expertise from working with the insurance markets in Africa, Latin America and Asia. Insurance penetration in these markets is often low and we understand the need for responsible market innovation so that insurance fulfils its optimal role in building resilience, supporting business growth, and contributing to broader policy and development objectives.

The breadth of Cenfri’s insurance and resilience work spans diagnostic studies, development of global and regional standards and national regulations, technical assistance and innovation support (to regulators and the private sector), innovation studiesMSME-tailored resilience solutionsimproved risk management in response to climate-related events, and definitive work on cell captives.

Our partners include GIZ, Access to Insurance Initiative (A2ii), the UK’s FCDO (formerly DFID), the FSD Africa and other financial sector deepening trusts, the Swiss Capacity Building Fund, FSCA, Hollard, Santam, Old Mutual, AXA, Britam, Generali, the Microinsurance Network, UNCDF, UNDP, The World Bank, IFC, IADB and ADB. 

Digital Transformation & Data

Beyond sales

New Frontiers in Microinsurance Distribution The International Labour Organization’s (ILO) Microinsurance Innovation Facility (MIF) commissioned Cenfri to compare innovative distribution models from India, South Africa, Colombia and Brazil. The study was based on several case studies conducted and commissioned by Cenfri. The aim was to create a typology for innovative

Financial Inclusion

Tanzania access to insurance

This series of documents brings together research and analysis on the country context, demand, supply and regulatory framework for insurance in Tanzania. It includes a series of eight documents, consisting of one headline findings document and seven input documents, each focusing on a specific thematic area that build ups the

Financial Inclusion

Mapping the retail payment services landscape in Mozambique

41.14% of the adult population Mozambique has either never heard of a bank (22.5%) or does not know what it is (18.9%). There still remains a long way to go before electronic payments become part of daily life for most Mozambicans. This 2012 study analysed the country context, demand, supply

Financial Inclusion

The South African market for hospital cash plan insurance

In 2012, there were estimated to be between 1 and 1.5 million hospital cash plan (HCP) policies in effect in South Africa, with total lives covered estimated to be 2.4 million people. The market is relatively large and rapidly growing with an estimated 50,000 new policies sold every month This

Financial Inclusion

Opportunities for insurance inclusion in Nigeria

In 2011, insurance reach in Nigeria was extremely low and the market was plagued by a number of challenges, many of them relating to distribution. The reach of the insurance market was limited to the higher-income, formally-employed male market and even those who were supposed to have compulsory insurance (e.g.

Financial Inclusion

Kenya’s microinsurance landscape

In 2010, conservative estimates of the voluntary microinsurance market was 150,000-200,000 policyholders, but if formal credit life insurance policies are added to this number, the estimate increases to 650,000-700,000 users (3% of the Kenyan adult population). If only 1 million M-PESA users and 1 million Kenyans with bank accounts who

Resilience & Insurance

Update on microinsurance innovation in South Africa

South Africa has one of the most innovative insurance markets in the world. It is also considered one of the leading microinsurance jurisdictions. Commercial insurers have reached significant penetration in the low-income market, albeit largely through funeral and credit life insurance. FinMark Trust therefore commissioned Cenfri to provide an update

Financial Inclusion

Mzansi and Zimele product standards in South Africa

Insurance usage in South Africa has for a long time been out of reach of the majority of the low-income population. In 2004, the FinScope survey of financial services usage reported that only 13% of the country’s low-income population had at least one long-term insurance product. The usage figure for

Financial Inclusion

Funeral insurance

Funeral insurance is not just insurance business as usual and requires a dedicated understanding of the dynamics driving funeral insurance markets. This applies to both insurers seeking to effectively target and distribute it, as well as for regulators seeking to find the right regulatory approach to it. Published by ILO