Now reading: Digital Transformation & Data

Digital Transformation & Data


Cenfri contributes to building the fundamentals of welfare-enhancing digital economies. We prioritise digital transformation that is inclusive, sustainable, opportunity-creating and has appropriate safeguards. Digital transformation underpins much of our work and ranges from payments digitalisation to digital economy diagnostics, and digital skills assessments to direct digitalisation support.

Cenfri also collaborates with policymakers and other public and private sector stakeholders in data-driven decision-making that is calibrated to the data available and is designed to strengthen the existing skills and data governance processes within these organisations. The Rwanda Economy Digitalisation Programme is our flagship evidence-informed policymaking and data-for-decisions intervention, but we have considerable experience in using evidence to generate insights and inform policymaking and business decision-making with a view to improved economic development outcomes. Our expertise in data, payments and digital identity enables us to contribute to current DPI (digital public infrastructure) conversations.

Digital Transformation & Data

Africa’s digital future: Policy scenarios

What could Africa look like in 2048?  The digital revolution is gaining ground across Africa. Ambitions around an increasingly digital and connected Africa, underscored by accelerated digitalisation in response to COVID-19 and technological change, have profound implications for life on the continent. These scenarios for Africa’s digital future aim to

Datahack4FI Season 2
Digital Transformation & Data

DataHack for financial inclusion Innovation Competition: Season 2

The DataHack4FI competition seeks to advance financial inclusion through data innovation. It does this by encouraging and upskilling young finance, tech and data enthusiasts in Africa to use data and data analytics to collectively solve business challenges and to make appropriate financial services more affordable and readily accessible to unserved

Consumer Outcomes

Behavioural science for financial services

We’ve been exploring how financial service providers can translate new insights from behavioural science into the design and delivery of financial services These systematic reviews conducted in 2017 and 2018 sought to identify behavioural interventions that have been proven to influence the credit, saving, insurance or payment decisions of customers. We’ve

Africa’s financial service providers
Consumer Outcomes

The application of behavioural interventions

As we explore how behavioural science can narrow the gap between customer intention and customer action, we have started to look at examples from specific financial services. Two sectors identified as playing a role in improving the lives of the financially excluded are insurance and formal remittances. Behavioural interventions and

Central bank digital currency (CBDC) and financial inclusion
Digital Transformation & Data

Central bank digital currency (CBDC) and financial inclusion

What can CBDC do for emerging markets: a case for mobile money Central banks have started to actively explore central bank digital currency (CBDC) – a new digital form of legal tender that mimics cash. Our initial note “The benefits and potential risks of digital fiat currencies” highlighted that CBDC

Four things we learned at the 2019 Seamless Southern Africa Conference
Digital Transformation & Data

Four things we learned at the 2019 Seamless Southern Africa Conference

Understanding the state of digital payments in sub-Saharan Africa. The Seamless Southern Africa conference took place in Cape Town, South Africa, from 11 to 13 March 2019. The conference offered a platform for discussions on an array of topics, including the digitisation of payments, cryptocurrencies and financial innovation, and the

Africa’s digital platforms and financial services
Digital Transformation & Data

Africa’s digital platforms and financial services

Exploring Africa’s digital-platform economy and financial services The digital-platform economy and its potentially disruptive qualities have been a source of excitement and anxiety globally. In the African context, this debate has taken place largely in the absence of information on the size and nature of platform players. This focus note

Evolution of agent networks in Africa
Digital Transformation & Data

The evolution of agent networks in Africa

Case study: Kenya The majority of mobile-money flows continue to be dominated by cash-in and cash-out (CICO) transactions. This has led to the increasing belief that widely distributed networks of agents are essential access points for consumers, especially in rural and remote regions, to facilitate CICO needs. It is accepted