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Financial Inclusion


Whether it is digital payments, resilience for MSMEs or financial integrity, much of our work is underpinned by the desire to create more inclusive financial systems and services. Cenfri has successfully implemented several multi-year financial inclusion programmes:

Making Access to Financial Services Possible or MAP (in partnership with UNCDF and FinMark Trust)
insight2impact or i2i (in partnership with the Bill & Melinda Gates Foundation and the Mastercard Foundation)
Risk, Remittances and Integrity or RRI (with FSD Africa)
Remittance Access Initiative (with IFAD’s Financing Facility for Remittances)

Our view is that while financial inclusion targets (such as the percentage of adults with a bank account) are valid, they don’t tell you much when tracked in isolation. It is important to understand whether people use their financial services, and if so, whether this enables them to meet their needs. We have developed six financial inclusion measurement frameworks that outline this expanded understanding of financial inclusion.

Financial Inclusion

South Africa: Demand-side analysis of market for medical schemes

During the last ten years, South Africa has achieved remarkable progress in the area of financial inclusion for lower-income households in specifically the banking and, to a lesser degree, insurance markets. Limited progress has been made in expanding medical schemes (government’s chosen vehicle for private health financing) to more South

Read More »
Financial Inclusion

Reviewing the regulatory framework for money transfers in South Africa

As economic hub of the region, South Africa attracts a large number of migrant workers from neighbouring countries, many of them without the necessary documentation and work permits. Regardless of their status, migrants send money home to families that are often dependent on these remittances for survival. Though the majority

Read More »
Financial Inclusion

The impact of RICA on financial inclusion in South Africa

In 2009, the South African government amended the Regulation of Interception of Communications Act (RICA) by introducing identification and verification measures for mobile phone users. The country’s experience of introducing similar requirements under the Financial Intelligence Centre Act (FICA) showed that identity verification could be a problematic requirement for low-income

Read More »
Financial Inclusion

Microinsurance innovation in South Africa

South Africa has one of the most innovative insurance markets in the world. It is also considered one of the leading microinsurance jurisdictions. Commercial insurers have reached significant penetration in the low-income market, albeit largely through funeral and credit life insurance. This 2010 study provides an update on innovative microinsurance

Read More »
Financial Inclusion

Zambia: The landscape of remittances

This Cenfri research project conducted for the Finmark Trust Zambia provides an overview of the remittances landscape in Zambia considering the trends, opportunities and challenges. The purpose of this document is to provide a basis for debate amongst industry, regulators and other interested parties and identify areas for future research.

Read More »
Financial Inclusion

The future of microinsurance regulation in South Africa

This South African National Treasury discussion paper on microinsurance sets out the proposed new approach to the regulation of microinsurance. The proposed approach seeks to balance the need for consumer protection with financial inclusion and reduce the impact of the cost of regulation on the market. It also proposes changes to the way

Read More »
Financial Inclusion

Opportunities and challenges for the development of microinsurance in Ethiopia

Conducted for the International Labour Organization (ILO) and United Nations Capital Development Fund (UNCDF) this Cenfri research project reviews the opportunities and challenges for microinsurance emerging from the regulatory, supply-side and demand-side characteristics of the Ethiopian microinsurance market. The purpose is to create a detailed picture of the microinsurance landscape that can serve as basis

Read More »
Financial Inclusion

Making insurance markets work for the poor

To support the development of microinsurance markets a project was launched under the auspices of the International association of Insurance Supervisors (IAIS)-Microinsurance Network (MIN) Joint Working Group on Microinsurance (JWGMII) aimed at mapping the experience of five developing countries – Colombia, India, the Philippines, South Africa and Uganda – where

Read More »
Financial Inclusion

South Africa: Demand-side analysis of market for medical schemes

During the last ten years, South Africa has achieved remarkable progress in the area of financial inclusion for lower-income households in specifically the banking and, to a lesser degree, insurance markets. Limited progress has been made in expanding medical schemes (government’s chosen vehicle for private health financing) to more South

Financial Inclusion

Reviewing the regulatory framework for money transfers in South Africa

As economic hub of the region, South Africa attracts a large number of migrant workers from neighbouring countries, many of them without the necessary documentation and work permits. Regardless of their status, migrants send money home to families that are often dependent on these remittances for survival. Though the majority

Financial Inclusion

The impact of RICA on financial inclusion in South Africa

In 2009, the South African government amended the Regulation of Interception of Communications Act (RICA) by introducing identification and verification measures for mobile phone users. The country’s experience of introducing similar requirements under the Financial Intelligence Centre Act (FICA) showed that identity verification could be a problematic requirement for low-income

Financial Inclusion

Microinsurance innovation in South Africa

South Africa has one of the most innovative insurance markets in the world. It is also considered one of the leading microinsurance jurisdictions. Commercial insurers have reached significant penetration in the low-income market, albeit largely through funeral and credit life insurance. This 2010 study provides an update on innovative microinsurance

Financial Inclusion

Zambia: The landscape of remittances

This Cenfri research project conducted for the Finmark Trust Zambia provides an overview of the remittances landscape in Zambia considering the trends, opportunities and challenges. The purpose of this document is to provide a basis for debate amongst industry, regulators and other interested parties and identify areas for future research.

Financial Inclusion

The future of microinsurance regulation in South Africa

This South African National Treasury discussion paper on microinsurance sets out the proposed new approach to the regulation of microinsurance. The proposed approach seeks to balance the need for consumer protection with financial inclusion and reduce the impact of the cost of regulation on the market. It also proposes changes to the way

Financial Inclusion

Opportunities and challenges for the development of microinsurance in Ethiopia

Conducted for the International Labour Organization (ILO) and United Nations Capital Development Fund (UNCDF) this Cenfri research project reviews the opportunities and challenges for microinsurance emerging from the regulatory, supply-side and demand-side characteristics of the Ethiopian microinsurance market. The purpose is to create a detailed picture of the microinsurance landscape that can serve as basis

Financial Inclusion

Making insurance markets work for the poor

To support the development of microinsurance markets a project was launched under the auspices of the International association of Insurance Supervisors (IAIS)-Microinsurance Network (MIN) Joint Working Group on Microinsurance (JWGMII) aimed at mapping the experience of five developing countries – Colombia, India, the Philippines, South Africa and Uganda – where

Financial Inclusion

Making health insurance work for the low-income market in South Africa

This 2009 study identifies the main drivers of health insurance costs in South Africa, as well as strategies that could be used to reduce these costs to support the inclusion of low-income earners.   Study tour of South African branchless and mobile banking sector By request of the Pakistani Microfinance