Now reading: The gap between intention and action in financial decision-making

Financial Inclusion


Whether it is digital payments, resilience for MSMEs or financial integrity, much of our work is underpinned by the desire to create more inclusive financial systems and services. Cenfri has successfully implemented several multi-year financial inclusion programmes:

Making Access to Financial Services Possible or MAP (in partnership with UNCDF and FinMark Trust)
insight2impact or i2i (in partnership with the Bill & Melinda Gates Foundation and the Mastercard Foundation)
Risk, Remittances and Integrity or RRI (with FSD Africa)
Remittance Access Initiative (with IFAD’s Financing Facility for Remittances)

Our view is that while financial inclusion targets (such as the percentage of adults with a bank account) are valid, they don’t tell you much when tracked in isolation. It is important to understand whether people use their financial services, and if so, whether this enables them to meet their needs. We have developed six financial inclusion measurement frameworks that outline this expanded understanding of financial inclusion.

remittances
Digital Transformation & Data

The gap between intention and action in financial decision-making

Prof. Hal Hershfield shares some insights on how trade-offs between the present and a future state affect the financial decisions that people make. i2i has a specific interest in financial decision-making. What are the links between behavioural science and individual behaviour when it comes to the take-up and usage of financial services?

Read More »
Digital Transformation & Data

Optimising the analytical power of GIS data

Webinar #4. The aim is to extend the conversation from the previous webinar which was focused on spatial data collection sustainability to the analytical power of spatial data overlaid with other data sources to inform decision-making. insight2impact (i2ifacility) was funded by Bill and Melinda Gates Foundation in partnership with Mastercard Foundation. The programme was established and

Read More »
Digital Transformation & Data

Rwanda DataHack4Fi

Datahacks4Fi Presentations Rwanda. insight2impact (i2ifacility) was funded by Bill and Melinda Gates Foundation in partnership with Mastercard Foundation. The programme was established and driven by Cenfri and Finmark Trust.

Read More »
Financial Inclusion

Tailoring financial inclusion for humans – interventions that drive usage

Financial inclusion has in recent years found itself at a cross-road. Ambitious government targets, private sector investment and innovation, and steadfast support from the development community has greatly increased the number of individuals with financial services globally. The availability and uptake of these products have in many cases, however, failed

Read More »
Digital Transformation & Data

What you need to know about mobile survey panels

In my time as a demand-side researcher, I’ve often been labelled as a highly technical researcher. This identification of me as technical comes largely from my ease and comfort in working with data and the many kinds of software that you can use to understand it, but it also comes

Read More »
Digital Transformation & Data

The joy of mobile survey design

I designed a mobile survey today and really enjoyed it. You might be thinking: of course it is satisfying, it is easy. But that really isn’t the case. Mobile surveys, and in this case SMS mobile surveys, require a different approach, and when you’re trained in a more traditional, face-to-face

Read More »
Consumer Outcomes

Closing the gap between uptake and usage of financial products

Why is it that 80 percent of bank account holders in Madagascar only use their accounts once a month or less? What makes the parents of a child requiring unforeseen medical treatment in the DRC choose to approach their mutualitée (a local form of informal mutual aid society) for a

Read More »
Digital Transformation & Data

Developing valid and reliable survey scales

The purpose of this note is to describe a process that can be used to design valid and reliable financial inclusion measuring instruments. It is often the case that important measurement dimensions are excluded from financial inclusion surveys. This could be due to an oversight on the part of the research team, lack of

Read More »
Digital Transformation & Data

The Data Analytics and Digital Financial Services Handbook

The IFC handbook explains the potential that data and analytics present for financial inclusion and for FSP operations. This is the third handbook on digital financial services (DFS) produced and published by the Partnership for Financial Inclusion, a joint initiative of IFC and The MasterCard Foundation to expand microfinance and advance DFS in SubSaharan Africa.

Read More »
innovation and job creation
Digital Transformation & Data

Branch case study: Exploring the potential of alternative data for creating new markets

Exploring the potential of alternative data for creating new markets. Financial service providers are increasingly adopting alternative data to understand and viably serve new segments of the market. Two main trends give rise to this: There is an increase in the amount of alternative data available, and analytical capabilities are improving to more accurately predict future financial behaviour, based

Read More »
remittances
Digital Transformation & Data

The gap between intention and action in financial decision-making

Prof. Hal Hershfield shares some insights on how trade-offs between the present and a future state affect the financial decisions that people make. i2i has a specific interest in financial decision-making. What are the links between behavioural science and individual behaviour when it comes to the take-up and usage of financial services?

Digital Transformation & Data

Optimising the analytical power of GIS data

Webinar #4. The aim is to extend the conversation from the previous webinar which was focused on spatial data collection sustainability to the analytical power of spatial data overlaid with other data sources to inform decision-making. insight2impact (i2ifacility) was funded by Bill and Melinda Gates Foundation in partnership with Mastercard Foundation. The programme was established and

Digital Transformation & Data

Rwanda DataHack4Fi

Datahacks4Fi Presentations Rwanda. insight2impact (i2ifacility) was funded by Bill and Melinda Gates Foundation in partnership with Mastercard Foundation. The programme was established and driven by Cenfri and Finmark Trust.

Financial Inclusion

Tailoring financial inclusion for humans – interventions that drive usage

Financial inclusion has in recent years found itself at a cross-road. Ambitious government targets, private sector investment and innovation, and steadfast support from the development community has greatly increased the number of individuals with financial services globally. The availability and uptake of these products have in many cases, however, failed

Digital Transformation & Data

What you need to know about mobile survey panels

In my time as a demand-side researcher, I’ve often been labelled as a highly technical researcher. This identification of me as technical comes largely from my ease and comfort in working with data and the many kinds of software that you can use to understand it, but it also comes

Digital Transformation & Data

The joy of mobile survey design

I designed a mobile survey today and really enjoyed it. You might be thinking: of course it is satisfying, it is easy. But that really isn’t the case. Mobile surveys, and in this case SMS mobile surveys, require a different approach, and when you’re trained in a more traditional, face-to-face

Consumer Outcomes

Closing the gap between uptake and usage of financial products

Why is it that 80 percent of bank account holders in Madagascar only use their accounts once a month or less? What makes the parents of a child requiring unforeseen medical treatment in the DRC choose to approach their mutualitée (a local form of informal mutual aid society) for a

Digital Transformation & Data

Developing valid and reliable survey scales

The purpose of this note is to describe a process that can be used to design valid and reliable financial inclusion measuring instruments. It is often the case that important measurement dimensions are excluded from financial inclusion surveys. This could be due to an oversight on the part of the research team, lack of

Digital Transformation & Data

The Data Analytics and Digital Financial Services Handbook

The IFC handbook explains the potential that data and analytics present for financial inclusion and for FSP operations. This is the third handbook on digital financial services (DFS) produced and published by the Partnership for Financial Inclusion, a joint initiative of IFC and The MasterCard Foundation to expand microfinance and advance DFS in SubSaharan Africa.

innovation and job creation
Digital Transformation & Data

Branch case study: Exploring the potential of alternative data for creating new markets

Exploring the potential of alternative data for creating new markets. Financial service providers are increasingly adopting alternative data to understand and viably serve new segments of the market. Two main trends give rise to this: There is an increase in the amount of alternative data available, and analytical capabilities are improving to more accurately predict future financial behaviour, based