The Data Analytics and Digital Financial Services Handbook

The Data Analytics and Digital Financial Services Handbook

September 13, 2017    

The IFC handbook explains the potential that data and analytics present for financial inclusion and for FSP operations.

This is the third handbook on digital financial services (DFS) produced and published by the Partnership for Financial Inclusion, a joint initiative of IFC and The MasterCard Foundation to expand microfinance and advance DFS in SubSaharan Africa. The first handbook in the series, the Alternative Delivery Channels and Technology Handbook, provides a comprehensive guide to the components of digital financial technology with particular focus on the hardware and software building blocks for successful deployment. The second handbook, Digital Financial Services and Risk Management, is a guide to the risks associated with mobile money and agent banking, and offers a framework for managing these risks. This handbook is intended to provide useful guidance and support on how to apply data analytics to expand and improve the quality of financial services.


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