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Digital Transformation & Data


Cenfri contributes to building the fundamentals of welfare-enhancing digital economies. We prioritise digital transformation that is inclusive, sustainable, opportunity-creating and has appropriate safeguards. Digital transformation underpins much of our work and ranges from payments digitalisation to digital economy diagnostics, and digital skills assessments to direct digitalisation support.

Cenfri also collaborates with policymakers and other public and private sector stakeholders in data-driven decision-making that is calibrated to the data available and is designed to strengthen the existing skills and data governance processes within these organisations. The Rwanda Economy Digitalisation Programme is our flagship evidence-informed policymaking and data-for-decisions intervention, but we have considerable experience in using evidence to generate insights and inform policymaking and business decision-making with a view to improved economic development outcomes. Our expertise in data, payments and digital identity enables us to contribute to current DPI (digital public infrastructure) conversations.

Digital Transformation & Data

GIS data and improved investment planning for FSPs

More and more financial service providers (FSPs) are looking to data to inform investment decisions, such as “Where should we roll out financial service points?” Increasingly Geospatial (GIS) data is being included amongst the datasets FSPs are using when making decisions to improve the effectiveness of their investments. GIS data

Consumer Outcomes

i2i brochure

The availability of data in financial inclusion has grown tremendously in recent years. Data initiatives such as the World Bank’s Findex, FinMark Trust’s Finscope, IMF’s Financial Access Surveys, AFI’s Core Set, GPFI’s Basic Set, MIX Market’s Finclusion Lab, as well as countless studies driven at a national level, have played a critical role in deepening our understanding

Digital Transformation & Data

Data and analytics for business decision-making: Adoption and maturity

Client insights scoping series: Note 1. Evolution of analytics for business decision-making. This note is based on desktop research on the existing body of knowledge surrounding the use of data and analytics for business decision-making. In addition, the study has been informed by participation in various forums, conferences and lectures, as well as

Digital Transformation & Data

Location matters: GIS in financial inclusion

Insight2impact hosted a workshop for the FSD Network entitled Location Matters: GIS in Financial Inclusion on 22 and 23 July 2015. This two-day workshop in Johannesburg, South Africa, focused on how Financial Sector Deepening Trusts (FSDs) and their partners can use geographic information systems (GIS) and geospatial data to better

Digital Transformation & Data

Managing risk whilst facilitating innovation: The case of m-insurance in Zambia

Zambia is one of nine countries in sub-Saharan Africa with more registered mobile money accounts than bank accounts (GSMA, 2013). Previous case studies investigating the rise of m-insurance (i.e. microinsurance sold through mobile phones) in Zimbabwe and Tanzania, highlighted that whilst m-insurance initiatives have the potential to enhance access to

Digital Transformation & Data

Un-networked retailers: A growing channel for financial services distribution?

Agent networks are critical for expanding access to financial services in developing countries. They enable providers to offer viable cost-effective financial services at scale in developing countries reaching previously unserved and underserved adults. The focus has traditionally been on networked agents but increasingly providers are recognising the potential of un-networked

Digital Transformation & Data

GIS4FI process note: Mozambique

The insight2impact data quality team supports Mozambique’s Financial Sector Deepening Trust (FSDMoç) in their efforts to make geospatial data accessible to financial inclusion stakeholders, particularly financial service providers. This process note serves to capture key learnings of the journey to date. Process notes will be updated periodically, with the aim

Digital Transformation & Data

Mapping potential financial services distribution channels in SADC

Access to financial services is a challenge in SADC, where there is limited infrastructure and a largely rural population. Ordinary distribution channels are not capable of effectively delivering access and it is important to determine what alternative methods can facilitate a wider reach of financial services. This study provides an

Digital Transformation & Data

Designing mobile microinsurance products

Increasingly, the mobile phone is being used throughout the microinsurance value chain to enable access to insurance for millions of people who otherwise would have no cover. CGAP’s recent brief notes that mobile microinsurance products are not only growing in number with 15 new products launched in the first eight