Whether it is digital payments, resilience for MSMEs or financial integrity, much of our work is underpinned by the desire to create more inclusive financial systems and services. Cenfri has successfully implemented several multi-year financial inclusion programmes:
Our view is that while financial inclusion targets (such as the percentage of adults with a bank account) are valid, they don’t tell you much when tracked in isolation. It is important to understand whether people use their financial services, and if so, whether this enables them to meet their needs. We have developed six financial inclusion measurement frameworks that outline this expanded understanding of financial inclusion.
We are aware of the importance of women’s financial inclusion and apply a gender lens to much of our work.
Will CBDC solve your financial inclusion woes or further exclude the vulnerable? Central bank-backed digital currency (CBDC) may alleviate financial exclusion barriers, but it comes with risks. Given some of the shortcomings of digital financial services in reaching financially excluded populations, central banks in developing and emerging markets have increasingly
Financial inclusion has evolved from a grass-root microfinance movement in the 1980s to a mainstream item on the development agenda. Its increasing prominence is attested, amongst others, by the formation of the G20 Global Partnership for Financial Inclusion (GPFI), the recognition of financial inclusion in the Sustainable Development Goals and
Insurers are using mobile phones to address two main challenges facing the microinsurance sector: increasing efficiency and reaching scale. By leveraging mobile phone infrastructure insurers have made processes more efficient across the insurance value chain; reducing turnaround times for enrolment, premium collection, claims processing; lowering costs; and bridging geographical distances.
Achieving scale is a significant success factor for microinsurance schemes, as low premiums with high costs require substantial volumes to make an initiative sustainable. However, achieving scale is difficult. This report analysed 95 initiatives that achieved scale and evaluated eight case studies in detail to understand what drives scale. The
SADC faces high levels of exclusion in insurance. It is therefore appropriate for SADC supervisors to pursue inclusive insurance markets based on international guidance. Since the vast majority of SADC populations are excluded from insurance, it also holds that retail markets are extremely small. Microinsurance can, therefore, form a foundation for
Distribution is one of the key challenges in extending microinsurance to the low-income market. Traditionally, insurance distribution is either via brokers or agents or, in the low-income space, on a compulsory sales basis on the back of credit. More recently, commercial insurers have started to employ other, alternative distribution channels
Hospital cash plans (HCPs) have emerged as an affordable risk cover for many low-income South Africans without access to medical aid. HCPs pay out a cash amount directly to the client on hospitalisation, rather than by providing comprehensive care cover. The increasing popularity of HCPs in South Africa have become
A number of financial products and services are offered by or through retailers in South Africa. This spans the broad financial services spectrum including transactional, savings, insurance and credit products. This 2014 study sought to understand retailers’ motivation for providing these financial services more fully. It studied FMCG retailers, cash-based
Hospital cash plans (HCPs) have the potential to provide financial protection against health risks to low-income individuals that are unable to afford medical scheme membership, but still incur significant costs or co-payments at a public facility. This 2013 report is a follow-up to our review of the South African market
Between 2003 and 2011, the provision of bank accounts in South Africa grew from 30% to 46%. Technology and branchless solutions play key roles in improving access to financial services. Physical bank branches are, however, often critical to persistent high-value take-up and use of financial products as it plays an
This 2012 study analysed the demand, supply and regulatory framework for retail payment services in Zambia, how they can play a transformative financial inclusion role, and the market and regulatory challenges to be overcome for that potential to be realised. The report is part of a series of studies that
