The emergence of entry-level bank branches in South Africa
The emergence of entry-level bank branches in South Africa
6 November, 2013 •Similar Articles
Why using public-sector data for policy is harder than it looks
Across Africa, as elsewhere in the world, governments are increasingly aware that data is essential for effective policymaking. Yet when ministries...
What will determine the success of Rwanda’s data governance push?
Across Rwanda’s ministries and agencies, years of digital investment have produced large volumes of data. The digitisation effort led to nume...
Reassessing the role of data protection authorities in Africa
The global data governance landscape is rapidly evolving, presenting an opportune moment for African policymakers to ...
AI readiness starts with data capability
Across the world, countries are exploring the use of Artificial Intelligence (AI) to transform...
Between 2003 and 2011, the provision of bank accounts in South Africa grew from 30% to 46%. Technology and branchless solutions play key roles in improving access to financial services. Physical bank branches are, however, often critical to persistent high-value take-up and use of financial products as it plays an educational role and can build trust with the consumer beyond what is possible with technology alone.
This 2013 report investigates the increasing roll-out of low-cost, high-volume branches (referred to as entry-level branches) to the low-income market and explores what this shift means for the financial services landscape in South Africa.