Drawing together the main findings of the Country Diagnostic Report, the summary synthesis note first provides an overview of the country context and regulatory framework, which shapes the nature of the opportunities and constraints for financial inclusion. With the enabling environment in mind, the note then turns to the supply of financial services in Botswana, outlining the dynamics of the market for credit, payments, savings and insurance, respectively. Base on quantitative as well as qualitative demand-side research and analysis conducted for the diagnostic, the summary note then takes a closer look at the target markets for financial inclusion: their realities, needs and current usage profile. Finally, it concludes on the cross-cutting factors driving financial inclusion in Botswana, outlining five key priorities for extending financial inclusion and, for each, suggesting potential actions to unlock the opportunities and overcome current barriers.
The Country Diagnostic Report is a comprehensive demand-side, supply side and regulatory analyses. The supply-side analysis covers payments, savings, credit and insurance, and therefore provides an understanding of financial inclusion in a broad context.
The demand-side component includes an analysis of access, usage, perceptions and attitudes of financial services by target groups. The demand-side analysis draws from quantitative data provided by the Botswana FinScope Survey 2014 and qualitative research in the form of Home Visits and Key Informant Interviews.
MAP does not pursue financial inclusion merely for its own sake, but explores the linkages between financial inclusion and the real economy so as to impact people’s welfare. It is set apart from other diagnostic exercises in that: (i) it sets a detailed understanding of the target market and their needs at the core of the analysis; and (ii) is fundamentally linked to a multi-stakeholder process towards the implementation of a roadmap for financial inclusion. The findings in this report form the evidence base for such a roadmap.