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Payments and Remittances


Cross-border and domestic money transfers play a critical role in the financial strategies of low-income households and present many opportunities to extend financial inclusion.

Our extensive research on themes and imperatives for national and regional payment systems and remittances spans sub-Saharan Africa and forms part of our dedicated programme on risk, remittances and integrity in partnership with FSD Africa.

The Latest in Payments and Remittances

When digital payment goes viral: lessons from COVID-19’s impact on mobile money in Rwanda
Since the onset of the COVID-19 pandemic, many African governments have implemented policy changes and lockdowns to prevent the further spread of the [...]
The potential of remittance-linked insurance products in sub-Saharan Africa
Exploring the potential of remittance-linked insurance products to improve the resilience of households in sub-Saharan Africa [...]
Where are the flows? Exploring barriers to remittances in sub-Saharan Africa
This seven-part research series provides a detailed analysis of the market barriers to formal cross-border remittances in sub-Saharan Africa [...]
CBDC — The next frontier of mobile money?
Many discussions around retail central bank digital currency (CBDC) today revolve around ambitious policy-focused use cases. Most recently, in the [...]
Using transaction data for financial inclusion policy insights
Policymakers, development organisations and sometimes even private sector players, often rely on financial inclusion data uncovered through consumer [...]
COVID-19 and remittances to Africa: What can we do?
The COVID-19 pandemic has exposed the vulnerability of people, and the financial and other systems that underpin much of our daily existence. [...]
Exploring the impact of COVID-19 on livelihoods in Africa
The slowdown in economic activity brought about by the spread of Covid-19 has already been felt in the Northern Hemisphere where restrictions to the [...]
Is there a case for for-purpose remittances?
This report reveals the findings from our qualitative and quantitative research with remittance senders who live in the United Kingdom and send [...]
An analysis of ID proxy initiatives across the globe
BankservAfrica and Cenfri investigate the role of ID proxy initiatives in transforming payment ecosystems in Africa and beyond.   Real-time instant [...]
Diagnostic study of the Zambian payments system
This diagnostic study explores Zambia’s payments landscape and provides insight and key learnings as Zambia’s 2018 – 2022 payment strategy to [...]