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Measurement in Financial Inclusion

The increasing prominence of financial inclusion as a tool for development and growth has spawned extensive data-gathering initiatives to measure, understand and improve it. The result is a variety of new measurement frameworks that leverage this data.

Early indications suggest that the financial-inclusion strategies developed and guided by these measurement frameworks may not be leading to the results that policymakers want to achieve.

Our work under the global i2i programme produces dedicated research in the area of financial-inclusion measurement.

The Latest in Measurement in Financial Inclusion

Understanding the usage of financial services in Southern Africa
The recent 2017 Findex findings have triggered another round of important discussions on usage in financial inclusion. They highlight that, in the [...]
6 September 2018
Can the usage issue in financial inclusion be solved?
Recent Findex findings show that account ownership has increased, globally. But more people than ever are not using their accounts. And while digital [...]
27 August 2018
Means to an end: A conceptual framework for outcomes of financial service usage
Why focus on outcomes of use? The drive for greater financial inclusion is based on the understanding that financial inclusion has impacts on public [...]
14 August 2018
A needs-based approach to financial inclusion measurement in Zimbabwe
Financial inclusion is an important tool for enabling development and improving the lives of the poor across the globe. Up to now, most governments [...]
28 June 2018
Why are financial services not used more?
Many people don’t actively use formal financial services. Understanding why can render important policy insights. This note unpacks the various [...]
31 May 2018
A client-centred approach to measuring financial inclusion
A better way to measure financial inclusion – see why we believe financial needs and usage [...]
29 November 2017
Banking on trust: Building trust to drive usage of financial services
Joseph, a smallholder sugarcane farmer in Swaziland, stopped contributing to his funeral insurance cover – preferring to rely on his neighbours in [...]
28 October 2017
Closing the gap between uptake and usage of financial products
Why is it that 80 percent of bank account holders in Madagascar only use their accounts once a month or less? What makes the parents of a child [...]
10 October 2017
Thinking outside the (financial inclusion) measurement box
In 2014, the Bank of Ghana (BOG) granted permission for reduced KYC requirements for a new Fidelity Bank product that targeted consumers at the [...]
24 July 2017
Measurement through the consumer lens
During my tenure at South Africa’s National Treasury, the discussions around financial inclusion often focused on seemingly straightforward [...]
14 July 2017
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