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Measurement in Financial Inclusion


The increasing prominence of financial inclusion as a tool for development and growth has spawned extensive data-gathering initiatives to measure, understand and improve it. The result is a variety of new measurement frameworks that leverage this data.

Early indications suggest that the financial-inclusion strategies developed and guided by these measurement frameworks may not be leading to the results that policymakers want to achieve.

Our work under the global i2i programme produces dedicated research in the area of financial-inclusion measurement.

The Latest in Measurement in Financial Inclusion

Understanding the usage of financial services in Southern Africa
The recent 2017 Findex findings have triggered another round of important discussions on usage in financial inclusion. They highlight that, in the [...]
Can the usage issue in financial inclusion be solved?
Recent Findex findings show that account ownership has increased, globally. But more people than ever are not using their accounts. And while digital [...]
A client-centred approach to measuring financial inclusion
A better way to measure financial inclusion – see why we believe financial needs and usage [...]
Banking on trust: Building trust to drive usage of financial services
Joseph, a smallholder sugarcane farmer in Swaziland, stopped contributing to his funeral insurance cover – preferring to rely on his neighbours in [...]
Closing the gap between uptake and usage of financial products
Why is it that 80 percent of bank account holders in Madagascar only use their accounts once a month or less? What makes the parents of a child [...]
Thinking outside the (financial inclusion) measurement box
In 2014, the Bank of Ghana (BOG) granted permission for reduced KYC requirements for a new Fidelity Bank product that targeted consumers at the [...]
Measurement through the consumer lens
During my tenure at South Africa’s National Treasury, the discussions around financial inclusion often focused on seemingly straightforward [...]
Then and now: Shaping our latest tools in financial inclusion
(Editor’s note: This is the first in a three-part series.) “We shape our tools and thereafter our tools shape us” – [...]
Deepening measurement in financial inclusion
You manage what you measure and thus it is important to have a measurement framework that drives the right behaviour. Financial inclusion has strong [...]
New approaches to measuring financial inclusion
Financial inclusion has evolved from a grass-root microfinance movement in the 1980s to a mainstream item on the development agenda. Its increasing [...]