Now reading: Catalysing the use of data and digital technology for tourism in Ghana

Governance, Policy & Regulation

Policymakers, regulators and supervisors in emerging markets are under pressure to develop, implement and enforce policy and regulation that conforms to global best practice but is effective locally despite considerable constraints. Cenfri leverages the legal background, policymaking and regulatory experience of key team members and assists via direct regulatory development or policy guidance but more often through technical assistance and skills building. 

Much of our work has been in the financial sector across Africa, Asia and Latin America. This includes an impressive “regulating for innovation” portfolio in support of financial sector regulators who are grappling with innovation or market development mandates in regulatory environments that do not effectively accommodate the range of risks presented by new financial service innovations. We also support improved digital and data governance in Africa. Examples range from creating a set of scenarios on the possible digital futures in Africa, to developing a data-sharing policy for the Government of Rwanda and researching fit-for-context open finance solutions for Africa. 
Digital Transformation & Data

Catalysing the use of data and digital technology for tourism in Ghana

Ghana’s tourism industry presents an exciting landscape for growth, offering significant potential for youth employment and entrepreneurship. However, an effective digital presence is a prerequisite for competitiveness in the global tourism sector and in Ghana, digital technology adoption among tourism operators remains nascent. Data and digital technology increasingly enable tourism

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21 September, 2023
Digital Transformation & Data

Guidance notes to public sector data frameworks

If properly catalogued, classified and shared, public sector data can be leveraged to increase access to services, make service delivery more efficient and inform policymaking. Real-time data on traffic and urbanisation can inform urban planning efforts including mobility, energy and water consumption, for example. Combining machine learning techniques with access

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3 August, 2023
Financial Integrity & Identity

An assessment of customer due diligence and identity regulatory frameworks

Innovation opportunities for enhanced remittance access As part of our Remittance Access Ininitative (RAI), Cenfri conducted a regulatory assessment of seven countries (Ghana, Kenya, Morocco, Senegal, South Africa, The Gambia and Uganda) to consider whether the regulatory environment was conducive to innovations around the know-your-customer (KYC) and customer due diligence

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19 May, 2023
Consumer Outcomes

Revealing the consumer experience of digital finance in low- and middle-income countries

Consumers face several frustrations with the potential to affect their experience of digital financial services. These include system glitches, inappropriate design, fraud, cybercrime, data breaches, opaque pricing, and more. The Digital finance: The consumer experience, 2023 report, which Cenfri developed for Consumers International, provides an assessment of the scale of

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24 January, 2023
Governance, Policy & Regulation

Consumer protection in digital finance

The authors of this report would like to acknowledge the support of the International Dialogue on Consumer Protection in Context of the SDGs, coordinated by GIZ.  Consumer protection in digital financial services is important for sustainable development. The digitalisation of commerce and financial services has positively contributed to sustainable development

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18 November, 2022
Digital Transformation & Data

Cenfri joins the Smart Africa Alliance

Kigali, Monday 29th August 2022  – The Smart Africa Alliance welcomes Cenfri as an international non-profit member to advance Smart Africa’s digital transformation initiatives. With a mission to accelerate sustainable socio-economic development on the continent, the Smart Africa Alliance has committed, as part of its flagships projects, to the development

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29 August, 2022
Digital Transformation & Data

Why doesn’t Kinyarwanda have a word for “Data”?

Data is the fuel on which the information economy runs; it has allowed businesses like Google, Facebook, Netflix, Amazon and others to grow exponentially by providing their customers with customized content and tailored services. Many companies now use data analytics and its derivatives, machine learning and AI, to understand their

Read More »
11 August, 2022
Governance, Policy & Regulation

Responsive and responsible regulation

The value of non-legally binding guidance Regulation is the regulator’s strongest and most fundamental tool; but it can take years to be published. In Zambia, for example, microinsurance regulation drafted in 2014 was only published in 2021. Despite strong commitment from industry, this wait created uncertainty within the industry and

Read More »
11 August, 2022
Digital Transformation & Data

Catalysing the use of data and digital technology for tourism in Ghana

Ghana’s tourism industry presents an exciting landscape for growth, offering significant potential for youth employment and entrepreneurship. However, an effective digital presence is a prerequisite for competitiveness in the global tourism sector and in Ghana, digital technology adoption among tourism operators remains nascent. Data and digital technology increasingly enable tourism

21 September, 2023
Digital Transformation & Data

Guidance notes to public sector data frameworks

If properly catalogued, classified and shared, public sector data can be leveraged to increase access to services, make service delivery more efficient and inform policymaking. Real-time data on traffic and urbanisation can inform urban planning efforts including mobility, energy and water consumption, for example. Combining machine learning techniques with access

3 August, 2023
Financial Integrity & Identity

An assessment of customer due diligence and identity regulatory frameworks

Innovation opportunities for enhanced remittance access As part of our Remittance Access Ininitative (RAI), Cenfri conducted a regulatory assessment of seven countries (Ghana, Kenya, Morocco, Senegal, South Africa, The Gambia and Uganda) to consider whether the regulatory environment was conducive to innovations around the know-your-customer (KYC) and customer due diligence

19 May, 2023
Governance, Policy & Regulation

Beyond guesswork: A data-driven path to better public-bus-system planning in Kigali

Data-driven decision-making is becoming increasingly important in Rwanda. Very large datasets are generated in real-time across the economy: each time you transact using mobile money or purchase a bus ticket – to name but a few examples – data is generated. If public and private decision-makers can effectively draw on

27 March, 2023
Consumer Outcomes

Revealing the consumer experience of digital finance in low- and middle-income countries

Consumers face several frustrations with the potential to affect their experience of digital financial services. These include system glitches, inappropriate design, fraud, cybercrime, data breaches, opaque pricing, and more. The Digital finance: The consumer experience, 2023 report, which Cenfri developed for Consumers International, provides an assessment of the scale of

24 January, 2023
Governance, Policy & Regulation

Consumer protection in digital finance

The authors of this report would like to acknowledge the support of the International Dialogue on Consumer Protection in Context of the SDGs, coordinated by GIZ.  Consumer protection in digital financial services is important for sustainable development. The digitalisation of commerce and financial services has positively contributed to sustainable development

18 November, 2022
Digital Transformation & Data

Cenfri joins the Smart Africa Alliance

Kigali, Monday 29th August 2022  – The Smart Africa Alliance welcomes Cenfri as an international non-profit member to advance Smart Africa’s digital transformation initiatives. With a mission to accelerate sustainable socio-economic development on the continent, the Smart Africa Alliance has committed, as part of its flagships projects, to the development

29 August, 2022
Digital Transformation & Data

Why doesn’t Kinyarwanda have a word for “Data”?

Data is the fuel on which the information economy runs; it has allowed businesses like Google, Facebook, Netflix, Amazon and others to grow exponentially by providing their customers with customized content and tailored services. Many companies now use data analytics and its derivatives, machine learning and AI, to understand their

11 August, 2022
Governance, Policy & Regulation

Responsive and responsible regulation

The value of non-legally binding guidance Regulation is the regulator’s strongest and most fundamental tool; but it can take years to be published. In Zambia, for example, microinsurance regulation drafted in 2014 was only published in 2021. Despite strong commitment from industry, this wait created uncertainty within the industry and

11 August, 2022
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