Now reading: Maintaining inclusive innovation under COVID-19

COVID-19 impact and recovery


Cenfri is concerned about the global economic and health outcomes of the Coronavirus pandemic. We are continuing to work with partners and other organisations to better understand the impact of COVID-19, with a focus on the following areas: 

The impact of COVID-19 on African insurance markets
Livelihoods of women  
The resilience of MSMEs 
Digitalisation and related regulatory concerns (including digital identity, e-KYC systems and consumer safeguarding)
The future of the financial sector 

This work aims to support policymakers and regulators, central banks, the private sector and others in the mutual efforts to improve resilience and encourage recovery in developing countries.  

Africa’s financial service providers
Behavioural Science

The application of behavioural interventions

As we explore how behavioural science can narrow the gap between customer intention and customer action, we have started to look at examples from specific financial services. Two sectors identified as playing a role in improving the lives of the financially excluded are insurance and formal remittances. Behavioural interventions and

COVID-19 impact and recovery

Maintaining inclusive innovation under COVID-19

In our previous article, we reflected on the different ways that stakeholders can ensure the Cape Town tech ecosystem produces valuable innovation that is as inclusive as possible. While writing that article, the world changed. With many countries now applying varying degrees of social distancing, and with South Africa having

Consumer Outcomes

COVID-19 and financial health: Too ambitious a target for these times?

As Beth Rhyne captured in her recent blog on Nextbillion, before COVID-19 an alarmingly large portion of adults around the world were not financially resilient.  Gallup asked people how long they could meet their basic needs if their income stopped – by drawing on reserves or selling something. The percentage

impact of COVID-19 on financial health
Consumer Outcomes

Exploring the impact of COVID-19 on livelihoods in Africa – Financial health

Webinar: The impact of COVID-19 on financial health The impact of COVID-19 on financial health webinar explored the impact of COVID-19 on financial health in developed and emerging economies. It looked outside of Africa, to Asia and the US, where the impact of COVID-19 has been felt for longer.

Consumer Outcomes

Financial health and the Coronavirus: Another failure to prepare

Like a well-plotted mystery, the story of how the novel coronavirus is affecting our world adds a new chapter every day. From today’s vantage point, no one can see how it will turn out. One thing that is clear, however, is that the financial health of many if not most

COVID-19 and insurance remote onboarding
COVID-19 impact and recovery

COVID-19 and remittances to Africa: What can we do?

The COVID-19 pandemic has exposed the vulnerability of people, and the financial and other systems that underpin much of our daily existence. Remittance recipients in Africa are likely to be particularly hard hit by both the immediate and longer-term effects of the pandemic. In 2018 alone, personal remittance flows to

The effect of COVID-19 on remittances panel discussion
COVID-19 impact and recovery

The effect of COVID-19 on remittances panel discussion

The impact of COVID-19 on livelihoods in Africa – The effect on remittances Cenfri hosted an Africa digital dialogues series in partnership with the Digital Frontiers Institute (DFI) to explore the impact of COVID-19 on livelihoods in Africa. The first of the three-part series focused on the impact on migrants

Exploring the impact of COVID-19 on livelihoods in Africa
COVID-19 impact and recovery

Exploring the impact of COVID-19 on livelihoods in Africa

The slowdown in economic activity brought about by the spread of Covid-19 has already been felt in the Northern Hemisphere where restrictions to the movement of people and goods are having significant adverse impact on economic growth and individual livelihoods. But what will the impact be on the Global South