Now reading: Delivering on the promise of digitising payments in Zambia

Policy and Regulation


Delivering on the promise of digitising payments in Zambia
Digital Transformation & Data

Delivering on the promise of digitising payments in Zambia

Digital financial inclusion holds great promise. Last year, a McKinsey report found that digital finance could add up to $3.7 trillion to the GDP of emerging economies within a decade. A recent blog from the World Bank explains that the biggest impact from financial inclusion comes from digital payments and savings accounts. Studies

Financial Inclusion

Diving into the data

Micro, small, and medium-sized enterprises (MSMEs) are recognised globally as a major engine of growth and employment creation. Access to finance is their most commonly cited barrier to growth. The IFC estimates that there are between 200 and 245 million formal and informal MSMEs in developing countries that do not

Consumer Outcomes

MAP DRC diagnostic and roadmap to financial inclusion

The Democratic Republic of the Congo (DRC) may be one of the most challenging environments for financial services. From both a provider and consumer perspective, infrastructure, a rapidly changing financial services landscape and regional disparities pose significant challenges to the market. In 2014, the Ministry of Finance formally requested UNCDF’s

Consumer Outcomes

MAP Madagascar diagnostic and roadmap to financial inclusion

MAP Madagascar 2017 found that the island state has a largely agrarian population vulnerable to the extremes of nature: 72% of adults depended on agriculture, more than 4.2m adults experienced a climate-related shock in the preceding year, and at least 40% reported being uncertain about whether they will have food

Financial Inclusion

Save me from myself

Exploring the disconnect between providers and consumers of savings products in Zambia “Yes, I do save. I have a bank account in Kabwe, two hours away.” “Why so far away when there are banks here in Chisamba?” “It keeps me disciplined! I know that if I have to travel two

Financial Inclusion

What use is financial inclusion, when you can’t pay the bills?

The 2017 budget, unveiled by the Minister of Finance Honourable Felix Mutati in Zambia earlier this month incorporates new austerity measures but has incorporated significant increases in social welfare benefits. . However, restricted liquidity conditions in the Zambian economy have significantly impacted access to capital and finance, hindering the expansion

Paid, but not paying off
Financial Inclusion

Paid, but not paying off

Your alarm goes off. It’s 3am on the last Friday of the month. You don’t hesitate to get out of bed. You know you need to get to the local office of the South Africa Social Security Agency (SASSA) to get in the queue to get your pension. You’re anxious.

Governance

Reading between the data

In 2014, 22.2% of adults in Zambia were covered by insurance. In 2015, just 2.6% were. If you are working on insurance in Zambia you would probably think the magnitude of this change was because of the discontinuing of the Airtel Life product. But even if you exclude Airtel Life

Jumping to conclusions
Consumer Outcomes

Jumping to conclusions

Have you heard of the Fosbury Flop? Probably not. But you’d know one if you saw it. It’s the technique that high jumpers use when jumping back-first over high bars, commonly seen at the Olympics. It wasn’t always the accepted way of doing things, of course. Previously, athletes approached the

Financial Inclusion

"I’ve got your back"

The Democratic Republic of the Congo (DRC) is a country with a volatile history and topography that’s tough to navigate. It’s not the easiest place to live when you consider the risks that you are exposed to on a regular basis. These might include sickness, unemployment, and unexpected expenses, but