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Making consumers interoperable: Biometrics and financial inclusion in sub-Saharan Africa
A recent study by the World Bank shows that as many as 1.1 billion people live without basic proof of identity. Being able to prove one’s identity is an important enabler in society. It allows one to access critical services, such as health services, government grants and education. It is especially important for the financial sector, where the absence of proof of identity [...]
Using technology to build loyalty among insurance customers
Mary is the owner of a small business in Blantyre, Malawi, and the [...]
Beyond the numbers: Tailoring insurance cover for MSMEs
Micro, small and medium-sized [...]
Regulating for innovation: How to encourage responsible market innovation
For regulators, the dual implications [...]
A client-centred approach to measuring financial inclusion
A better way to measure financial [...]
Latest Research
Where are the flows? Exploring barriers to remittances in sub-Saharan African
Remittance flows represent an increasingly important source of income for sub-Saharan Africa (SSA). [...]
Biometrics and financial inclusion: A roadmap for implementing biometric identity systems in sub-Saharan Africa
The World Bank (2017) estimates that 1.1 billion people live without proof of identity. Nearly 50% [...]
Inclusive Financial Integrity: Guidance Note
Countries in the sub-Saharan Africa (SSA) region have been on a development curve in setting up [...]
China Access to Insurance Diagnostic: A Market and Regulatory Analysis
This report contains the findings of a diagnostic study on the provision of microinsurance to rural [...]
Regulating for innovation: How to encourage responsible market innovation
For regulators, the dual implications of innovation make it a critically important but challenging [...]
MAP Zambia diagnostic and roadmap to financial inclusion
From 2009 to 2015 the proportion of adults, financially excluded from any financial service, [...]
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