After conducting a systematic review of how behavioural science can be used to drive financial inclusion, our team was inspired to continue our efforts in the field. We provided training on the behavioural design process, assisted companies with consumer research and user experience design and conducted an end-to-end behavioural design project. A recent behavioural [...]

Africa’s insurance fails to deliver on COVID-19

Opportunities and challenges to innovation in the Ugandan insurance market

Most Ugandans face insurable risks, yet [...]

Building the first pan-African fintech census and digital map

Africa Fintech Network (AFN), in [...]

Impact report: what we’ve learned and what we’ve achieved

Between 2012 and early 2020, FSD [...]

Policy options for regulating platforms work

Cenfri, in partnership with the JustJobs Network, and with support [...]

South Africa’s draft conduct standard for third-party cell captives: ironing out the details

In September 2020, the South [...]

Managing risks (more) effectively: Rethinking insurance for MSMEs

MSMEs form the backbone of many [...]

The potential of digital platforms as distributors and enablers of financial services in Africa

The past decade has seen the emergence [...]

The impact of COVID-19 on the Rwandan insurance sector

The COVID-19 pandemic and the [...]

Impact of COVID-19 on the insurance sector – Ghana, Malawi and Zimbabwe

The COVID-19 pandemic and accompanying [...]

From financial inclusion to inclusive finance

The power of frameworks to catalyse change In this age of [...]

Identifying and analysing the most vulnerable female segments under COVID-19

How can we strengthen female resilience [...]

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Latest events

Proportionate risk assessment webinar

Proportionate Risk Assessment – The International Actuarial Association (IAA) Risk Tool in [...]

Are labour regimes keeping up with the gig economy?

The world of work is changing rapidly and the COVID-19 pandemic is accelerating it. Less than two [...]

Insurance innovation dialogue

This event is hosted by the Insurance Regulatory Authority (IRA) of Uganda in collaboration [...]

Practical ways to better serve female customers

CGAP, in partnership with Cenfri and with support from SECO, presented a two-part webinar series [...]

Unlocking women’s financial inclusion in Africa

CGAP, in partnership with Cenfri and with support from SECO, presented a two-part webinar series [...]

Sub-Saharan Africa supervisory dialogue on insurtech

Catalysing access to financial services following COVID-19 Technology is transforming global [...]

ID4Africa Livecast: Spotlight on inclusion

In the aftermath of the COVID-19 pandemic, as the public health challenges and economic woes [...]

Stimulating innovation and opportunity for African insurtechs

Insurance can play an essential role in protecting society as it recovers and prepares for an [...]