Now reading: A needs-based approach to financial inclusion measurement in Zimbabwe

Measurement in Financial Inclusion


The increasing prominence of financial inclusion as a tool for development and growth has spawned extensive data-gathering initiatives to measure, understand and improve it. The result is a variety of new measurement frameworks that leverage this data.

Early indications suggest that financial inclusion targets (such as the percentage of adults with a bank account) remain valid, but they don’t tell you much when tracked in isolation. Are people actually using their financial services, can serve as a useful measurement of consumer status or outcomes, and, more importantly, what is the impact on livelihoods?

See how we are working to change the way financial inclusion is viewed and the data used to measure it.

The Latest in Measurement in Financial Inclusion

A needs-based approach to financial inclusion measurement in Zimbabwe
Financial inclusion is an important tool for enabling development and improving the lives of the poor across the globe. Up to now, most governments [...]
Why are financial services not used more?
Many people don’t actively use formal financial services. Understanding why can render important policy insights. This note unpacks the various [...]
A woman’s financial life: Does traditional data get it?
Whereas financial inclusion has seen a steady increase over the past few years, this positive trend has not necessarily taken women along. A gender [...]
A client-centred approach to measuring financial inclusion
A better way to measure financial inclusion – see why we believe financial needs and usage [...]
Banking on trust: Building trust to drive usage of financial services
Joseph, a smallholder sugarcane farmer in Swaziland, stopped contributing to his funeral insurance cover – preferring to rely on his neighbours in [...]
Closing the gap between uptake and usage of financial products
Why is it that 80 percent of bank account holders in Madagascar only use their accounts once a month or less? What makes the parents of a child [...]
Thinking outside the (financial inclusion) measurement box
In 2014, the Bank of Ghana (BOG) granted permission for reduced KYC requirements for a new Fidelity Bank product that targeted consumers at the [...]
Measurement through the consumer lens
During my tenure at South Africa’s National Treasury, the discussions around financial inclusion often focused on seemingly straightforward [...]
Then and now: Shaping our latest tools in financial inclusion
(Editor’s note: This is the first in a three-part series.) “We shape our tools and thereafter our tools shape us” – Marshall [...]
Deepening measurement in financial inclusion
You manage what you measure and thus it is important to have a measurement framework that drives the right behaviour. Financial inclusion has strong [...]