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Measurement in Financial Inclusion


The increasing prominence of financial inclusion as a tool for development and growth has spawned extensive data-gathering initiatives to measure, understand and improve it. The result is a variety of new measurement frameworks that leverage this data.

Early indications suggest that financial inclusion targets (such as the percentage of adults with a bank account) remain valid, but they don’t tell you much when tracked in isolation. Are people actually using their financial services, can serve as a useful measurement of consumer status or outcomes, and, more importantly, what is the impact on livelihoods?

See how we are working to change the way financial inclusion is viewed and the data used to measure it.

The Latest in Measurement in Financial Inclusion

The gap between intention and action in financial decision-making
Prof. Hal Hershfield shares some insights on how trade-offs between the present and a future state affect the financial decisions that people [...]
Closing the gap between uptake and usage of financial products
Why is it that 80 percent of bank account holders in Madagascar only use their accounts once a month or less? What makes the parents of a child [...]
Thinking outside the (financial inclusion) measurement box
In 2014, the Bank of Ghana (BOG) granted permission for reduced KYC requirements for a new Fidelity Bank product that targeted consumers at the [...]
Measurement through the consumer lens
During my tenure at South Africa’s National Treasury, the discussions around financial inclusion often focused on seemingly straightforward [...]
Then and now: Shaping our latest tools in financial inclusion
(Editor’s note: This is the first in a three-part series.) “We shape our tools and thereafter our tools shape us” – Marshall [...]
Deepening measurement in financial inclusion
You manage what you measure and thus it is important to have a measurement framework that drives the right behaviour. Financial inclusion has strong [...]
15 innovations in data collection methods: Broadening the financial inclusion survey toolkit
Advances in technology have fundamentally changed the way in which survey and behavioural data is collected. There has been a steady decline in [...]
7 innovations in quantitative research: Broadening the financial inclusion survey toolkit
In a previous blog on 10 innovations in qualitative research, I wrote about the importance of using a greater variety of research designs, methods [...]
New approaches to measuring financial inclusion
Financial inclusion has evolved from a grass-root microfinance movement in the 1980s to a mainstream item on the development agenda. Its increasing [...]
Understanding account usage through a consumer lens
Over the past five years, the move towards digital financial services and simplified account opening procedures has improved the take-up of accounts [...]