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Measurement in Financial Inclusion

The increasing prominence of financial inclusion as a tool for development and growth has spawned extensive data-gathering initiatives to measure, understand and improve it. The result is a variety of new measurement frameworks that leverage this data.

Early indications suggest that financial inclusion targets (such as the percentage of adults with a bank account) remain valid, but they don’t tell you much when tracked in isolation. Are people actually using their financial services, can serve as a useful measurement of consumer status or outcomes, and, more importantly, what is the impact on livelihoods?

See how we are working to change the way financial inclusion is viewed and the data used to measure it.

The Latest in Measurement in Financial Inclusion
A woman’s financial life: Does traditional data get it?
Whereas financial inclusion has seen a steady increase over the past few years, this positive trend has not necessarily taken women along. A gender [...]
8 March 2018
A client-centred approach to measuring financial inclusion
A better way to measure financial inclusion – see why we believe financial needs and usage [...]
29 November 2017
Deeper drivers of financial decision-making not fully understood
Jonathan Zinman explains why he thinks further research is required in order better understand the drivers of decision-making and the ways in which [...]
8 November 2017
Banking on trust: Building trust to drive usage of financial services
Joseph, a smallholder sugarcane farmer in Swaziland, stopped contributing to his funeral insurance cover – preferring to rely on his neighbours in [...]
28 October 2017
The gap between intention and action in financial decision-making
Prof. Hal Hershfield shares some insights on how trade-offs between the present and a future state affect the financial decisions that people [...]
23 October 2017
Closing the gap between uptake and usage of financial products
Why is it that 80 percent of bank account holders in Madagascar only use their accounts once a month or less? What makes the parents of a child [...]
10 October 2017
Thinking outside the (financial inclusion) measurement box
In 2014, the Bank of Ghana (BOG) granted permission for reduced KYC requirements for a new Fidelity Bank product that targeted consumers at the [...]
24 July 2017
Measurement through the consumer lens
During my tenure at South Africa’s National Treasury, the discussions around financial inclusion often focused on seemingly straightforward [...]
14 July 2017
Then and now: Shaping our latest tools in financial inclusion
(Editor’s note: This is the first in a three-part series.) “We shape our tools and thereafter our tools shape us” – Marshall [...]
14 July 2017
Deepening measurement in financial inclusion
You manage what you measure and thus it is important to have a measurement framework that drives the right behaviour. Financial inclusion has strong [...]
6 July 2017
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