Now reading: Digital skills in Africa

Technology and Innovation

Technology and innovation is changing the nature of financial markets. Innovation can create opportunities, enhance efficiencies, increase competition, drive scale, and improve the reach and value of financial products and services to consumers. However, with innovation also comes risk.

Much attention is currently placed on the development of new technologies, business models and on creating the regulatory space for these models to encourage and facilitate innovation whilst protecting consumers to support both market development and consumer protection.

Our work explores the benefits and risks of technology and innovation across Africa and Latin America. We work to understand, map and support the various drivers for inclusive innovation, including the development of sustainable and welfare-enhancing products.

Student accessing technology
Data and Analytics

Digital skills in Africa

How can young people in Africa develop the right skills for employment and income in the digital economy? Our landscaping study on digital skills in Africa explored this issue and trends on the future of work in Africa. The approach of this study focused on identifying recommendations to support digital

Exploring the impact of COVID-19 on livelihoods in Africa
COVID-19 impact and recovery

Exploring the impact of COVID-19 on livelihoods in Africa

The slowdown in economic activity brought about by the spread of Covid-19 has already been felt in the Northern Hemisphere where restrictions to the movement of people and goods are having significant adverse impact on economic growth and individual livelihoods. But what will the impact be on the Global South

Egyptian market
Data and Analytics

Insur;Hack Report

Egypt’s first hackathon focused on creating an inclusive and tech-enabled insurance sector The Insur;Hack (focusing specifically on insurtech) was a collaborative effort with Promotion of Access to Financial Services for Small and Medium Enterprises (PAFSMA), Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) Egypt, Financial Regulatory Authority (FRA) of Egypt, Insurance Federation

Digital platforms: unlocking economic inclusion in the rising era of smart mobility in Africa
Digital Africa

Digital platforms: unlocking economic inclusion in the rising era of smart mobility in Africa

The movement of Africa’s rapidly growing urban population will be shaped by digital technologies in the era of smart mobility. Smart mobility is the coming together of various key elements, technology, infrastructure and people, that offers flexible first-to-last mile mobility that is integrated, safe, on-demand, and cost-effective. In twenty years,

Digital Transformation & Data

The financial needs of Mexicans

How do Mexicans solve their financial needs? This report outlines the findings from a study carried out by insight2impact in collaboration with Comision Nacional Bancaria y de Valores (CNBV) of Mexico to gauge how Mexicans meet their financial needs, especially when it comes to send and receive money, manage liquidity,

Digital Transformation & Data

An analysis of ID proxy initiatives across the globe

BankservAfrica and Cenfri investigate the role of ID proxy initiatives in transforming payment ecosystems in Africa and beyond.   Real-time instant payments have become a hallmark of the digital economy and financial system. As part of our growing work in payment ecosystems, this report clarifies and investigates proxy and addressing

Digital Africa

Reaching for the future, searching for a vision for Africa’s digital economy

Digitalisation is disrupting markets and economic structures globally, and even advanced economies do not have a clear view of the new economy and the rules that will govern it. While it is clear that we’re going through a period of disruption and change, it’s not yet clear which of the disrupters will

Digital Africa

Exploring Africa’s digital platforms: Insurance in e-hailing

In recent years the platform economy has rapidly transformed various economic sectors such as hospitality, ecommerce and transportation. One of the most important subsectors of the platform economy is e-hailing. E-hailing platforms connect passengers and drivers of cars, taxis or any other form of transportation using virtual devices such as

Digital Africa

Africa’s digital future: Policy scenarios

What could Africa look like in 2048?  The digital revolution is gaining ground across Africa. Ambitions around an increasingly digital and connected Africa, underscored by accelerated digitalisation in response to COVID-19 and technological change, have profound implications for life on the continent. These scenarios for Africa’s digital future aim to

Behavioural Science

Behavioural science for financial services

We’ve been exploring how financial service providers can translate new insights from behavioural science into the design and delivery of financial services These systematic reviews conducted in 2017 and 2018 sought to identify behavioural interventions that have been proven to influence the credit, saving, insurance or payment decisions of customers. We’ve