Now reading: MAP Zambia diagnostic and roadmap to financial inclusion

Technology and Innovation

Technology and innovation is changing the nature of financial markets. Innovation can create opportunities, enhance efficiencies, increase competition, drive scale, and improve the reach and value of financial products and services to consumers. However, with innovation also comes risk.

Much attention is currently placed on the development of new technologies, business models and on creating the regulatory space for these models to encourage and facilitate innovation whilst protecting consumers to support both market development and consumer protection.

Our work explores the benefits and risks of technology and innovation across Africa and Latin America. We work to understand, map and support the various drivers for inclusive innovation, including the development of sustainable and welfare-enhancing products.

The Latest in Technology and Innovation
MAP Zambia diagnostic and roadmap to financial inclusion
From 2009 to 2015 the proportion of adults, financially excluded from any financial service, decreased from 63% to 41% in Zambia, which exceeded the [...]
9 December 2017
Delivering on the promise of digitising payments in Zambia
Digital financial inclusion holds great promise. Last year, a McKinsey report found that digital finance could add up to $3.7 trillion to the GDP of [...]
30 June 2017
Role of insurtech in microinsurance: How is insurtech addressing 5 challenges in microinsurance?
The business of insurance is hard. Microinsurance delivery has proven to be nearly impossible. Despite almost two decades of focus on the under and [...]
16 February 2017
Getting ahead of the curve: How the regulatory discourse on M-insurance is changing
Nearly a year ago, we joined the A2ii in Abidjan to sit down with a roomful of regulators to discuss the challenges and imperatives CIMA faces in [...]
13 February 2017
Insurtech tracker archive
This is the first version of the insurtech tracker. Explore more on insurtech here or see the updated insurtech tracker [...]
8 February 2017
Managing risk whilst facilitating innovation: The case of m-insurance in Zambia
Zambia is one of nine countries in sub-Saharan Africa with more registered mobile money accounts than bank accounts (GSMA, 2013). Previous case [...]
9 September 2015
Un-networked retailers: A growing channel for financial services distribution?
Agent networks are critical for expanding access to financial services in developing countries. They enable providers to offer viable cost-effective [...]
17 July 2015
Mapping potential financial services distribution channels in SADC
Access to financial services is a challenge in SADC, where there is limited infrastructure and a largely rural population. Ordinary distribution [...]
20 October 2014
Designing mobile microinsurance products
Increasingly, the mobile phone is being used throughout the microinsurance value chain to enable access to insurance for millions of people who [...]
12 February 2014
Understanding retailers’ motivation for providing financial products and services in South Africa
A number of financial products and services are offered by or through retailers in South Africa. This spans the broad financial services spectrum [...]
29 November 2013
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