Now reading: New era, new data: Why ‘financial inclusion 2.0’ will require a different approach to measurement

Measurement in Financial Inclusion


The increasing prominence of financial inclusion as a tool for development and growth has spawned extensive data-gathering initiatives to measure, understand and improve it. The result is a variety of new measurement frameworks that leverage this data.

Early indications suggest that financial inclusion targets (such as the percentage of adults with a bank account) remain valid, but they don’t tell you much when tracked in isolation. Are people actually using their financial services, can serve as a useful measurement of consumer status or outcomes, and, more importantly, what is the impact on livelihoods?

See how we are working to change the way financial inclusion is viewed and the data used to measure it.

Consumer Outcomes

A customer-centric approach to measuring financial needs

A synthesis report on what we’ve learned As we set out to understand what our financial inclusion measurement quest would be, it became apparent that it matters what you try to measure. Financial inclusion targets (percentage of adults with a bank account, say) remain valid, but they don’t tell you

Data and Analytics

Using transaction data for financial inclusion policy insights

Policymakers, development organisations and sometimes even private sector players, often rely on financial inclusion data uncovered through consumer or ‘demand-side’ surveys. However,  insight2impact has been exploring the analysis of financial transaction data to generate new insights on people’s financial behaviour.  We have partnered with government institutions and commercial banks to

Consumer Outcomes

Financial health and the Coronavirus: Another failure to prepare

Like a well-plotted mystery, the story of how the novel coronavirus is affecting our world adds a new chapter every day. From today’s vantage point, no one can see how it will turn out. One thing that is clear, however, is that the financial health of many if not most

Financial Inclusion

Women’s financial inclusion

While half of the world’s population is female, very little is known about their financial inclusion The availability of data on financial inclusion has grown tremendously in recent years. Data initiatives have played a critical role in deepening our understanding of financial inclusion – particularly initiatives such as the World

Financial Inclusion

The power of individuals

Why formal institutions aren’t the only ones driving Africa’s innovation and fintech space. There’s been a lot of well-deserved attention on the efforts of businesses, NGOs and other institutions working to reshape Africa’s innovation and fintech ecosystem. Indeed, Insight2Impact has highlighted several of those efforts in the Openi2i series. But there

Digital Transformation & Data

The financial needs of Mexicans

How do Mexicans solve their financial needs? This report outlines the findings from a study carried out by insight2impact in collaboration with Comision Nacional Bancaria y de Valores (CNBV) of Mexico to gauge how Mexicans meet their financial needs, especially when it comes to send and receive money, manage liquidity,