Technology and innovation is changing the nature of financial markets. Innovation can create opportunities, enhance efficiencies, increase competition, drive scale, and improve the reach and value of financial products and services to consumers. However, with innovation also comes risk.
Much attention is currently placed on the development of new technologies, business models and on creating the regulatory space for these models to encourage and facilitate innovation whilst protecting consumers to support both market development and consumer protection.
Our work explores the benefits and risks of technology and innovation across Africa and Latin America. We work to understand, map and support the various drivers for inclusive innovation, including the development of sustainable and welfare-enhancing products.
Zambia is one of nine countries in sub-Saharan Africa with more registered mobile money accounts than bank accounts (GSMA, 2013). Previous case studies investigating the rise of m-insurance (i.e. microinsurance sold through mobile phones) in Zimbabwe and Tanzania, highlighted that whilst m-insurance initiatives have the potential to enhance access to
Agent networks are critical for expanding access to financial services in developing countries. They enable providers to offer viable cost-effective financial services at scale in developing countries reaching previously unserved and underserved adults. The focus has traditionally been on networked agents but increasingly providers are recognising the potential of un-networked
Access to financial services is a challenge in SADC, where there is limited infrastructure and a largely rural population. Ordinary distribution channels are not capable of effectively delivering access and it is important to determine what alternative methods can facilitate a wider reach of financial services. This study provides an
Increasingly, the mobile phone is being used throughout the microinsurance value chain to enable access to insurance for millions of people who otherwise would have no cover. CGAP’s recent brief notes that mobile microinsurance products are not only growing in number with 15 new products launched in the first eight
A number of financial products and services are offered by or through retailers in South Africa. This spans the broad financial services spectrum including transactional, savings, insurance and credit products. This 2014 study sought to understand retailers’ motivation for providing these financial services more fully. It studied FMCG retailers, cash-based
Between 2003 and 2011, the provision of bank accounts in South Africa grew from 30% to 46%. Technology and branchless solutions play key roles in improving access to financial services. Physical bank branches are, however, often critical to persistent high-value take-up and use of financial products as it plays an
New Frontiers in Microinsurance Distribution The International Labour Organization’s (ILO) Microinsurance Innovation Facility (MIF) commissioned Cenfri to compare innovative distribution models from India, South Africa, Colombia and Brazil. The study was based on several case studies conducted and commissioned by Cenfri. The aim was to create a typology for innovative
These 2011 case studies on microinsurance innovation in Brazil forms part of a series on alternative, innovative microinsurance distribution models. These case studies are focused on retailer, utility and telecommunications distribution of microinsurance. The first case study covers the partnerships between Mapfre, an insurance company, and Casas Bahia and Vivo,
The International Labour Organization’s (ILO) Microinsurance Innovation Facility (MIF) commissioned Cenfri to compare innovative distribution models from India, South Africa, Colombia and Brazil. The study was based on several case studies conducted and commissioned by Cenfri. The aim was to create a typology for innovative microinsurance distribution channels and extract
Zambia is one of nine countries in sub-Saharan Africa with more registered mobile money accounts than bank accounts (GSMA, 2013). Previous case studies investigating the rise of m-insurance (i.e. microinsurance sold through mobile phones) in Zimbabwe and Tanzania, highlighted that whilst m-insurance initiatives have the potential to enhance access to
Agent networks are critical for expanding access to financial services in developing countries. They enable providers to offer viable cost-effective financial services at scale in developing countries reaching previously unserved and underserved adults. The focus has traditionally been on networked agents but increasingly providers are recognising the potential of un-networked
Access to financial services is a challenge in SADC, where there is limited infrastructure and a largely rural population. Ordinary distribution channels are not capable of effectively delivering access and it is important to determine what alternative methods can facilitate a wider reach of financial services. This study provides an
Increasingly, the mobile phone is being used throughout the microinsurance value chain to enable access to insurance for millions of people who otherwise would have no cover. CGAP’s recent brief notes that mobile microinsurance products are not only growing in number with 15 new products launched in the first eight
A number of financial products and services are offered by or through retailers in South Africa. This spans the broad financial services spectrum including transactional, savings, insurance and credit products. This 2014 study sought to understand retailers’ motivation for providing these financial services more fully. It studied FMCG retailers, cash-based
Between 2003 and 2011, the provision of bank accounts in South Africa grew from 30% to 46%. Technology and branchless solutions play key roles in improving access to financial services. Physical bank branches are, however, often critical to persistent high-value take-up and use of financial products as it plays an
New Frontiers in Microinsurance Distribution The International Labour Organization’s (ILO) Microinsurance Innovation Facility (MIF) commissioned Cenfri to compare innovative distribution models from India, South Africa, Colombia and Brazil. The study was based on several case studies conducted and commissioned by Cenfri. The aim was to create a typology for innovative
These 2011 case studies on microinsurance innovation in Brazil forms part of a series on alternative, innovative microinsurance distribution models. These case studies are focused on retailer, utility and telecommunications distribution of microinsurance. The first case study covers the partnerships between Mapfre, an insurance company, and Casas Bahia and Vivo,
The International Labour Organization’s (ILO) Microinsurance Innovation Facility (MIF) commissioned Cenfri to compare innovative distribution models from India, South Africa, Colombia and Brazil. The study was based on several case studies conducted and commissioned by Cenfri. The aim was to create a typology for innovative microinsurance distribution channels and extract
