Now reading: Herman Smit

Herman Smit

Herman was a Director at Cenfri and the Head of Client Insights for the i2i facility. His current research activities considered the role of behavioural science, alternative data and technology in advancing the benefits of the financial sector to society.

Since joining Cenfri in 2009, Herman’s research has focused on the broader area of financial inclusion and the more specific areas of inclusive insurance, retail payments systems and drivers of women’s financial services usage. His research work in Africa, Latin America and East Asia has centred predominantly on innovation in the delivery of financial services to low-income people. He further led the design and establishment of the i2i facility and co-designed the financial sector assessment tool, Making Access Possible.

  • Master’s degree in behavioural science, London School of Economics, United Kingdom
  • Master’s in economics (specialising in competition and regulation), Tilburg University, Netherlands
  • BCom (Honours) in econometrics, University of Pretoria, South Africa
  • Bachelors in statistics, University of Pretoria, South Africa
Recent Content by Herman Smit
Exploring Africa’s digital platforms: Insurance in e-hailing
In recent years the platform economy has rapidly transformed various economic sectors such as hospitality, ecommerce and transportation. One of the...
Behavioural science for financial services
We’ve been exploring how financial service providers can translate new insights from behavioural science i...
The application of behavioural interventions
As we explore how behavioural science can narrow the gap between customer intention and customer action, we have started to look at examples from s...
Africa’s behavioural science movement is gaining momentum
Africa’s financial service providers reach more individuals than ever before. However, challenges remai...
Behavioural interventions for financial services
We highlight key insights from our research into behavioural interventions and how they could assist financi...
Africa’s digital platforms and financial services
Exploring Africa’s digital-platform economy and financial services The digital-pla...