Maya Makanjee

Maya was the former CEO of FinMark Trust, and prior to that, Corporate Affairs Director at SAB Miller and Nestle. Maya is also a non-executive director of Tiger Brands Limited, Mpact, AIG, Truworths International, NOSA, FEM Education Foundation and the Nelson Mandela Foundation. She has held various senior executive positions in the financial services, management consulting, telecommunications, and fast-moving consumer goods industries. Maya joined Vodacom on 1 June 2012.

Maya served on our board from August 2009 until June 2012.

Qualifications

Master of Business Leadership (MBL), University of South Africa
BCom degree, University of KwaZulu-Natal
Bachelor of Fine Arts in Dance, University of Mumbai

Recent Work

Innovating to improve MSME resilience in Uganda

As in many other developing countries, Ugandan MSMEs play a fundamental role in the economy – accounting for a substan...

Reflections on the policy evolution in Rwanda’s ICT sector

In implementing the ...

Remittances, a vital contributor to the SDGs

Remittances are a valuable lifeline for Africans, with over USD 100 billion flowing into the continent annually from a m...

Impact from the Remittance Access Initiative

KYC and CDD requirements can inhibit access to remittances for low-income, r...

Catalysing the use of data and digital technology for tourism in Ghana

Ghana’s tourism industry presents an exciting landscape for growth, ...

Mutual digital infrastructure could drive formalised, inclusive payments in SADC

Interoperable payment systems improve the efficiency and effectiveness of retail and cross-border payments. Cenfri worked with BankservAfrica on a ...

Public sector data frameworks

If properly catalogued, classif...

An assessment of customer due diligence and identity regulatory frameworks

Innovation opportunities for enhanced remittance access...

Understanding CBDC and its application in emerging markets

Central banks have cited several reasons for considering or piloting central bank digital currencies (CBDC). These inclu...

Digitisation contributes to improved remittance access and a better customer experience

The ...

Open Finance in Africa: Designing context-appropriate approaches for the financial sector

Open Finance can be defined as the sharing of consumer data between financial service providers (FSPs) and/or third-party providers on the basis of...

Tailored CBDC technical assistance in emerging markets

Reco...

5 lessons for designing fit-for-purpose health microinsurance

Gakere is a 49-year-old mechanic from Nairobi, and like ...

State of instant and inclusive payment systems in Africa

Real-time retail payments that enable consumers to send and receive cross-border and domestic transactions digitally are on the rise ...

Revealing the consumer experience of digital finance in low- and middle-income countries

Consumers face several frustrations with the potential to affect their experience of digital financial services. These include system glitches, ina...

Insurance regulation and innovation: An assessment of 8 African insurance markets

To support regulatory authorities in sub-Saharan Africa in promoting inclusive insurance market development, there is a ...

Consumer protection in digital finance

The authors of this report would like to acknowledge the support of the International Dialogue on Consumer Protection...

Data insights in achieving retail growth in Rwanda

The retail and trade (merchant) sector is one of the priority sectors for the ...

Enhancing identity verification for refugees in Uganda

In Uganda, refugees and asylum seekers struggle to cash out their remittances due to challenging and time-consuming identity verification processes...

Training improves ability to unlock value from data

Capacity-development is a vital part of the ...

What will it take to build innovative insurance markets in Sub-Saharan Africa?

Despite the best efforts of sub-Saharan African (SSA) insurers, most African citizens ...

Lessons on improving remittance access in Africa

Learnings from the ...

Agriculture an important policy priority for Rwanda

Agriculture plays a major role in the Rwandan economy: close to 75% of the population’s livelihood depends on farming. However, the majority of t...

The potential of CBDCs for financial inclusion

...

Cenfri joins the Smart Africa Alliance

Kigali, Monday 29th August 2022 – The ...

Responsive and responsible regulation

The value of non-legally binding guidance Regulation is ...

CBDC for emerging markets: realities and expectations

Cenfri has deepened its work on CBDC amid growing interest from central banks ...

What is data-driven decision making and what does it mean for Rwanda?

Nothing illustrates the incredible power of data-driven decision-making more than the recent COVID-19 pandemic. Lamenting the disparit...

Holistic risk solutions for MSME resilience in Egypt

Micro, small and medium-sized enterprises in Egypt Micro, small and medium-sized ent...

Building a data skills foundation is necessary to achieve meaningful digitalisation

One of the reasons so much emphasis is placed on digitalisation is...

Private sector partnerships for MSME resilience: Learnings from Africa

Opportunities await insurers and tech providers who are willing to work together ...

Insurance Innovation Dialogue

About the Insurance Innovation Dialogue To support insurance regulatory authorities ...

The role of different partners for effective MSME insurance

Insurers can partner with digital platforms, lenders and insurance aggregators to offer better products that...

Delivering remittances at the last mile

The role of...

Applying a gender lens to trade finance

Small and medium enterprises (SMEs) are considered engines of economic growth and development, especially in developing ...

Data scientists contribute to data-driven policymaking in Rwanda

The ...

Enhancing risk assessment processes for improved remittance access

Early insights from IFAD’s Financing Facility for Remittances and Cenfri Our work wi...

The role of women and finance in climate action

A changing climate affects everyone, but it’s the world’s poorest and most vulnerable, predominantly women and girls, who bear the brunt of env...

Opportunities for remittance-linked insurance products in SSA

A demand-side perspective of the risk management and resilience needs of remittance senders from South Africa to G...

Digitalizing farm to table supply chains in Asia

On-demand transport services and insurtech Whether as a customer or...

Empowering people to solve problems that matter

How Cenfri makes systemic change happen In helping to build...

Digital payments on the rise in the education sector

Education is of fundamental importance to Rwanda’s economy; and the country has high policy priorities in providing access across the country. Pr...

Digitalisation and financial inclusion in agriculture

Agriculture is the largest sector in the Rwandan economy, with...

Digitalisation is an opportunity to accelerate the recovery of the tourism industry

In the past decade, the government of Rwanda has made significant investments in the tourism sector, positioning it as a vital driver of economic d...

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